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folk vs Twenty: Which CRM Software Is Better in 2026?

Compare pricing, features, integrations, verified reviews, AI capabilities, security, and customer satisfaction — side by side, with no marketing spin.

Rating
Reviews
0
From
$24/mo

in CRM Software

Rating
Reviews
0
From
$0/mo

in CRM Software

The Short Answer

folk vs Twenty, in 15 seconds

Choose folk if…

  • You depend on a broad integration ecosystem
  • You want deeper AI and automation features
  • You need the broader feature set

Choose Twenty if…

  • You want the lower entry price
  • You need a genuinely free plan

Head-to-Head Scorecard

How folk and Twenty score

It's evenly matched — each leads on 3 of 9 measured dimensions.

  • Customer Rating

    Average score from verified user reviews

    Even
    folk
    No reviews
    Twenty
    No reviews
  • Review Volume

    Number of verified reviews — a proxy for adoption

    Even
    folk
    0
    Twenty
    0
  • Entry Pricing

    Lowest published starting price (free plan = lowest)

    Twenty
    folk
    $24/mo
    Twenty
    $0/mo
  • Free Access

    Availability of a free plan and/or free trial

    Twenty
    folk
    Free trial
    Twenty
    Free plan + trial
  • Integrations

    Number of listed third-party integrations

    folk
    folk
    10
    Twenty
    8
  • Features

    Number of listed product capabilities

    folk
    folk
    12
    Twenty
    8
  • AI Features

    Capabilities mentioning AI, automation or ML

    folk
    folk
    1
    Twenty
  • Security & Compliance

    Number of listed compliance certifications

    Even
    folk
    2
    Twenty
    2
  • Platforms & Deployment

    Supported platforms and deployment options

    Twenty
    folk
    4
    Twenty
    6

Feature Comparison

folk vs Twenty feature breakdown

Search or filter the full feature matrix — core features, AI, integrations, APIs, security and compliance.

folk
Twenty
Overview
User rating
Pricing model
Per seat, subscription
Freemium
Starting price
$24/mo
$0/mo
Free version
Free trial
Features
Key capabilities
Lightweight CRMContact sync and enrichmentCustomizable pipelinesBuilt-in email outreachSequences and templatesBrowser extension capture+6
Contact managementPipeline managementCustom objectsAPI accessEmail integrationSelf-hosting+2
AI features
AI message drafting
Integrations & API
Integrations
GmailOutlookLinkedInGoogle CalendarSlackZapier+4
GmailOutlookZapierREST APIGraphQLDocker+2
Public API
Platforms
Deployment
CloudSaaS
CloudSelf-hostedSaaS
Platforms
WebiOS
WebSelf-hostedAPI
Mobile support
Security & Compliance
Compliance
SOC 2GDPR
GDPRSOC 2
Vendor
Company
Verified
Founded
Headquarters

Pricing Comparison

folk vs Twenty pricing

Entry pricing, plan tiers and the cost factors that shape total cost of ownership.

folk

$24/mo to start
Standard$24/month
  • Customizable pipelines
  • Contact sync
  • Email outreach
  • Browser extension
Premium$40/month
  • Advanced enrichment
  • Email sequences
  • More automation
  • Advanced views
CustomCustom
  • Advanced security
  • SSO
  • Higher limits
  • Dedicated support

Twenty

$0/mo to start
Self-HostedFree
  • Free AGPL license
  • No limits
  • Full features
  • Data ownership
Pro$9/month
  • Per user, cloud
  • Unlimited records
  • Custom objects
  • Full API access
Organization$19/month
  • Per user
  • SAML/OIDC SSO
  • Priority support
  • Advanced controls

Total cost of ownership factors

Free planfolk Twenty
Free trial to evaluatefolk Twenty
Transparent published pricingfolk Twenty
Public API (build vs. buy add-ons)folk Twenty

Beyond list price, factor in implementation, training, add-ons and per-seat scaling when estimating total cost of ownership.

Pros & Cons

folk vs Twenty: strengths and trade-offs

folk

Pros

  • Free trial offered
  • Broad integration ecosystem (10)
  • Compliance: SOC 2, GDPR
  • Stronger AI / automation features
  • Public API available

Cons

  • No free plan
  • Higher starting price ($24/mo)

Twenty

Pros

  • Free plan available
  • Free trial offered
  • Lower starting price ($0/mo)
  • Compliance: GDPR, SOC 2
  • Public API available

Cons

  • Fewer native integrations than the alternative

Buyer Fit

Who should use folk vs Twenty?

Startups

Twenty

Twenty keeps early-stage costs lowest with its entry tier.

Small businesses

Twenty

Twenty offers the most accessible pricing for lean teams.

Agencies

folk

folk connects to more tools for multi-client workflows.

Enterprises

folk

folk leads on compliance and breadth for complex needs.

Ecommerce

folk

folk integrates with more of the commerce stack.

SaaS companies

folk

folk is the more developer- and automation-friendly choice.

Integration overlap

Shared integrations (4)

GmailOutlookSlackZapier

Only in folk (6)

LinkedInGoogle CalendarMailchimpGoogle ContactsCalendlyChrome

Only in Twenty (4)

REST APIGraphQLDockerWebhooks

Keep Exploring

Other alternatives worth considering

Similar crm software products buyers compare alongside folk and Twenty.

Ask SIA which solution fits your business

SIA, Saaskart's AI buying assistant, weighs folk and Twenty against your team size, budget, integrations and compliance needs — then recommends the right fit and the questions to ask each vendor.

Get a personalised recommendation

folk vs Twenty — Frequently Asked Questions

What is the difference between folk and Twenty?

folk and Twenty are both CRM Software solutions. folk is rated 0.0/5 by 0 users, while Twenty is rated 0.0/5 by 0 users. The main differences lie in pricing, features, and target audience.

Which is better, folk or Twenty?

Based on user ratings, folk scores higher at 0.0/5. The best choice depends on your team size, budget, and specific requirements.

Which is cheaper, folk or Twenty?

Twenty is the more affordable option, starting at $0/month.

Does folk or Twenty have a free plan?

Twenty offers a free plan. folk does not have a free tier but does offer a free trial.

Can I switch from folk to Twenty?

Switching between folk and Twenty is possible. Both support data export. Check integration compatibility and plan for data migration to minimise disruption to your team.

Who should use folk vs Twenty?

folk is best suited for teams that prioritise enterprise features. Twenty works well for teams looking to start free and scale.

Our Verdict

The bottom line on folk vs Twenty

Best Overall

Either

It's a tie balances user satisfaction and proven adoption.

Best for Startups

Twenty

Twenty has the friendliest entry point for new teams.

Best for Enterprise

folk

folk leads on compliance and feature breadth.

Best Value

Twenty

Twenty delivers the lowest cost to get started.

Best AI Features

folk

folk ships more AI and automation.

Highest Rated

Either

Both earn equal user ratings.

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