LiveChat vs Loktra: Which Live Chat Software Is Better in 2026?
Compare pricing, features, integrations, verified reviews, AI capabilities, security, and customer satisfaction, side by side, with no marketing spin.
The Short Answer
LiveChat vs Loktra, in 15 seconds
Choose LiveChat if…
- You want the lower entry price
- You want to trial before paying
- You depend on a broad integration ecosystem
- You want deeper AI and automation features
Choose Loktra if…
- You prefer Loktra's approach and ecosystem
Head-to-Head Scorecard
How LiveChat and Loktra score
LiveChat leads on 7 of 9 measured dimensions.
- Even
Customer Rating
Average score from verified user reviews
LiveChatNo reviewsLoktraNo reviews - Even
Review Volume
Number of verified reviews, a proxy for adoption
LiveChat0Loktra0 - LiveChat
Entry Pricing
Lowest published starting price (free plan = lowest)
LiveChat$19/moLoktraCustom - LiveChat
Free Access
Availability of a free plan and/or free trial
LiveChatFree trialLoktraPaid only - LiveChat
Integrations
Number of listed third-party integrations
LiveChat12Loktra0 - LiveChat
Features
Number of listed product capabilities
LiveChat13Loktra0 - LiveChat
AI Features
Capabilities mentioning AI, automation or ML
LiveChat1Loktra, - LiveChat
Security & Compliance
Number of listed compliance certifications
LiveChat4Loktra, - LiveChat
Platforms & Deployment
Supported platforms and deployment options
LiveChat7Loktra,
Feature Comparison
LiveChat vs Loktra feature breakdown
Search or filter the full feature matrix, core features, AI, integrations, APIs, security and compliance.
LiveChat
LoktraPricing Comparison
LiveChat vs Loktra pricing
Entry pricing, plan tiers and the cost factors that shape total cost of ownership.
LiveChat
$19/mo to start- 60-day chat history
- Basic widget customization
- Ticketing system
- Data security
- Unlimited chat history
- Full widget customization
- Agent groups
- Basic reporting
- Everything in Team
- Staffing prediction
- Work scheduler
- Advanced reporting
- Dedicated account manager
- Product training
- Software engineer support
- Security assistance
Loktra
Custom to startNo published plan tiers, contact the vendor for a quote.
Total cost of ownership factors
Beyond list price, factor in implementation, training, add-ons and per-seat scaling when estimating total cost of ownership.
Pros & Cons
LiveChat vs Loktra: strengths and trade-offs
LiveChat
Pros
- Free trial offered
- Broad integration ecosystem (12)
- Compliance: SOC 2, GDPR, ISO 27001
- Stronger AI / automation features
- Public API available
Cons
- No free plan
Loktra
Pros
Cons
- No free plan
- No free trial
- Pricing is quote-based (less transparent)
- Fewer native integrations than the alternative
- No compliance certifications listed
Buyer Fit
Who should use LiveChat vs Loktra?
Startups
LiveChat
LiveChat keeps early-stage costs lowest with its entry tier.
Small businesses
LiveChat
LiveChat offers the most accessible pricing for lean teams.
Agencies
LiveChat
LiveChat connects to more tools for multi-client workflows.
Enterprises
LiveChat
LiveChat leads on compliance and breadth for complex needs.
Ecommerce
LiveChat
LiveChat integrates with more of the commerce stack.
SaaS companies
LiveChat
LiveChat is the more developer- and automation-friendly choice.
Integration overlap
Only in LiveChat (12)
Only in Loktra (0)
Keep Exploring
Other alternatives worth considering
Similar live chat software products buyers compare alongside LiveChat and Loktra.
Ask SIA which solution fits your business
SIA, Saaskart's AI buying assistant, weighs LiveChat and Loktra against your team size, budget, integrations and compliance needs, then recommends the right fit and the questions to ask each vendor.
Get a personalised recommendationLiveChat vs Loktra, Frequently Asked Questions
What is the difference between LiveChat and Loktra?
LiveChat and Loktra are both Live Chat Software solutions. LiveChat is rated 0.0/5 by 0 users, while Loktra is rated 0.0/5 by 0 users. The main differences lie in pricing, features, and target audience.
Which is better, LiveChat or Loktra?
Based on user ratings, LiveChat scores higher at 0.0/5. The best choice depends on your team size, budget, and specific requirements.
Which is cheaper, LiveChat or Loktra?
Both products have custom pricing. We recommend contacting both vendors for a quote tailored to your team size.
Does LiveChat or Loktra have a free plan?
Neither LiveChat nor Loktra currently offers a free plan, but LiveChat provides a free trial.
Can I switch from LiveChat to Loktra?
Switching between LiveChat and Loktra is possible. Both support data export. Check integration compatibility and plan for data migration to minimise disruption to your team.
Who should use LiveChat vs Loktra?
LiveChat is best suited for teams that prioritise enterprise features. Loktra works well for teams needing advanced capabilities.
Our Verdict
The bottom line on LiveChat vs Loktra
Best Overall
Either
It's a tie balances user satisfaction and proven adoption.
Best for Startups
LiveChat
LiveChat has the friendliest entry point for new teams.
Best for Enterprise
LiveChat
LiveChat leads on compliance and feature breadth.
Best Value
LiveChat
LiveChat delivers the lowest cost to get started.
Best AI Features
LiveChat
LiveChat ships more AI and automation.
Highest Rated
Either
Both earn equal user ratings.