Gupshup vs Klaviyo: Which SMS Marketing Is Better in 2026?
Compare pricing, features, integrations, verified reviews, AI capabilities, security, and customer satisfaction — side by side, with no marketing spin.
The Short Answer
Gupshup vs Klaviyo, in 15 seconds
Choose Gupshup if…
- You prefer Gupshup's approach and ecosystem
Choose Klaviyo if…
- You want the lower entry price
- You need a genuinely free plan
- You depend on a broad integration ecosystem
- You have strict security & compliance needs
Head-to-Head Scorecard
How Gupshup and Klaviyo score
Klaviyo leads on 5 of 9 measured dimensions.
- Even
Customer Rating
Average score from verified user reviews
GupshupNo reviewsKlaviyoNo reviews - Even
Review Volume
Number of verified reviews — a proxy for adoption
Gupshup0Klaviyo0 - Klaviyo
Entry Pricing
Lowest published starting price (free plan = lowest)
GupshupCustomKlaviyo$20/mo - Klaviyo
Free Access
Availability of a free plan and/or free trial
GupshupFree trialKlaviyoFree plan + trial - Klaviyo
Integrations
Number of listed third-party integrations
Gupshup6Klaviyo8 - Klaviyo
Features
Number of listed product capabilities
Gupshup6Klaviyo12 - Even
AI Features
Capabilities mentioning AI, automation or ML
Gupshup2Klaviyo2 - Klaviyo
Security & Compliance
Number of listed compliance certifications
Gupshup3Klaviyo4 - Gupshup
Platforms & Deployment
Supported platforms and deployment options
Gupshup4Klaviyo2
Feature Comparison
Gupshup vs Klaviyo feature breakdown
Search or filter the full feature matrix — core features, AI, integrations, APIs, security and compliance.
Gupshup
KlaviyoPricing Comparison
Gupshup vs Klaviyo pricing
Entry pricing, plan tiers and the cost factors that shape total cost of ownership.
Gupshup
Custom to start- Prepaid credit wallet
- Per-message pricing
- WhatsApp & SMS
- Chatbot builder
- Volume discounts
- Conversational AI
- Dedicated support
- Advanced campaigns
Klaviyo
$20/mo to start- Up to 250 profiles
- 500 email sends/month
- 150 SMS/MMS credits
- Email support (60 days)
- Email campaigns & flows
- Segmentation & personalization
- A/B testing
- Built-in CDP
- Everything in Email
- SMS & MMS marketing
- Unified profiles
- SMS automation flows
- Custom volume
- Advanced deliverability
- Dedicated support
- Custom onboarding
Total cost of ownership factors
Beyond list price, factor in implementation, training, add-ons and per-seat scaling when estimating total cost of ownership.
Pros & Cons
Gupshup vs Klaviyo: strengths and trade-offs
Gupshup
Pros
- Free trial offered
- Compliance: SOC 2, ISO 27001, GDPR
- Public API available
Cons
- No free plan
- Pricing is quote-based (less transparent)
- Fewer native integrations than the alternative
Klaviyo
Pros
- Free plan available
- Free trial offered
- Broad integration ecosystem (8)
- Compliance: SOC 2 Type II, GDPR, CCPA
- Public API available
Cons
Buyer Fit
Who should use Gupshup vs Klaviyo?
Startups
Klaviyo
Klaviyo keeps early-stage costs lowest with its entry tier.
Small businesses
Klaviyo
Klaviyo offers the most accessible pricing for lean teams.
Agencies
Klaviyo
Klaviyo connects to more tools for multi-client workflows.
Enterprises
Klaviyo
Klaviyo leads on compliance and breadth for complex needs.
Ecommerce
Klaviyo
Klaviyo integrates with more of the commerce stack.
SaaS companies
Klaviyo
Klaviyo is the more developer- and automation-friendly choice.
Integration overlap
Shared integrations (1)
Only in Gupshup (5)
Only in Klaviyo (7)
Keep Exploring
Other alternatives worth considering
Similar sms marketing products buyers compare alongside Gupshup and Klaviyo.
Ask SIA which solution fits your business
SIA, Saaskart's AI buying assistant, weighs Gupshup and Klaviyo against your team size, budget, integrations and compliance needs — then recommends the right fit and the questions to ask each vendor.
Get a personalised recommendationGupshup vs Klaviyo — Frequently Asked Questions
What is the difference between Gupshup and Klaviyo?
Gupshup and Klaviyo are both SMS Marketing solutions. Gupshup is rated 0.0/5 by 0 users, while Klaviyo is rated 0.0/5 by 0 users. The main differences lie in pricing, features, and target audience.
Which is better, Gupshup or Klaviyo?
Based on user ratings, Gupshup scores higher at 0.0/5. The best choice depends on your team size, budget, and specific requirements.
Which is cheaper, Gupshup or Klaviyo?
Klaviyo is the more affordable option, starting at $20/month.
Does Gupshup or Klaviyo have a free plan?
Klaviyo offers a free plan. Gupshup does not have a free tier but does offer a free trial.
Can I switch from Gupshup to Klaviyo?
Switching between Gupshup and Klaviyo is possible. Both support data export. Check integration compatibility and plan for data migration to minimise disruption to your team.
Who should use Gupshup vs Klaviyo?
Gupshup is best suited for teams that prioritise enterprise features. Klaviyo works well for teams looking to start free and scale.
Our Verdict
The bottom line on Gupshup vs Klaviyo
Best Overall
Either
It's a tie balances user satisfaction and proven adoption.
Best for Startups
Klaviyo
Klaviyo has the friendliest entry point for new teams.
Best for Enterprise
Klaviyo
Klaviyo leads on compliance and feature breadth.
Best Value
Klaviyo
Klaviyo delivers the lowest cost to get started.
Best AI Features
Either
Comparable AI capabilities on both sides.
Highest Rated
Either
Both earn equal user ratings.