Capsule CRM vs Insightly: Which CRM Software Is Better in 2026?
Compare pricing, features, integrations, verified reviews, AI capabilities, security, and customer satisfaction — side by side, with no marketing spin.
The Short Answer
Capsule CRM vs Insightly, in 15 seconds
Choose Capsule CRM if…
- You want the lower entry price
- You need a genuinely free plan
Choose Insightly if…
- You have strict security & compliance needs
Head-to-Head Scorecard
How Capsule CRM and Insightly score
Capsule CRM leads on 2 of 9 measured dimensions.
- Even
Customer Rating
Average score from verified user reviews
CapsuleNo reviewsInsightlyNo reviews - Even
Review Volume
Number of verified reviews — a proxy for adoption
Capsule0Insightly0 - Capsule CRM
Entry Pricing
Lowest published starting price (free plan = lowest)
Capsule$18/moInsightly$29/mo - Capsule CRM
Free Access
Availability of a free plan and/or free trial
CapsuleFree plan + trialInsightlyFree trial - Even
Integrations
Number of listed third-party integrations
Capsule6Insightly6 - Even
Features
Number of listed product capabilities
Capsule6Insightly6 - Even
AI Features
Capabilities mentioning AI, automation or ML
Capsule1Insightly1 - Insightly
Security & Compliance
Number of listed compliance certifications
Capsule1Insightly3 - Even
Platforms & Deployment
Supported platforms and deployment options
Capsule4Insightly4
Feature Comparison
Capsule CRM vs Insightly feature breakdown
Search or filter the full feature matrix — core features, AI, integrations, APIs, security and compliance.
Capsule CRM
InsightlyPricing Comparison
Capsule CRM vs Insightly pricing
Entry pricing, plan tiers and the cost factors that shape total cost of ownership.
Capsule CRM
$18/mo to start- 250 contacts
- 1 sales pipeline
- Core CRM
- 30,000 contacts
- Multiple pipelines
- Email templates
- Workflow automation
- Advanced reporting
- AI assistance
- Higher limits
- Advanced permissions
- Priority support
Insightly
$29/mo to start- Lead & opportunity management
- Project management
- Custom reports
- Workflow automation
- Lead assignment rules
- Custom dashboards
- Custom apps & objects
- Advanced permissions
- Deployment controls
Total cost of ownership factors
Beyond list price, factor in implementation, training, add-ons and per-seat scaling when estimating total cost of ownership.
Pros & Cons
Capsule CRM vs Insightly: strengths and trade-offs
Capsule CRM
Pros
- Free plan available
- Free trial offered
- Lower starting price ($18/mo)
- Compliance: GDPR
- Public API available
Cons
Insightly
Pros
- Free trial offered
- Compliance: SOC 2 Type II, GDPR, HIPAA
- Public API available
Cons
- No free plan
- Higher starting price ($29/mo)
Buyer Fit
Who should use Capsule CRM vs Insightly?
Startups
Capsule CRM
Capsule CRM keeps early-stage costs lowest with its entry tier.
Small businesses
Capsule CRM
Capsule CRM offers the most accessible pricing for lean teams.
Agencies
Either
Either connects to more tools for multi-client workflows.
Enterprises
Insightly
Insightly leads on compliance and breadth for complex needs.
Ecommerce
Either
Either integrates with more of the commerce stack.
SaaS companies
Either
Either is the more developer- and automation-friendly choice.
Integration overlap
Shared integrations (3)
Only in Capsule CRM (3)
Only in Insightly (3)
Keep Exploring
Other alternatives worth considering
Similar crm software products buyers compare alongside Capsule CRM and Insightly.
Ask SIA which solution fits your business
SIA, Saaskart's AI buying assistant, weighs Capsule CRM and Insightly against your team size, budget, integrations and compliance needs — then recommends the right fit and the questions to ask each vendor.
Get a personalised recommendationCapsule CRM vs Insightly — Frequently Asked Questions
What is the difference between Capsule CRM and Insightly?
Capsule CRM and Insightly are both CRM Software solutions. Capsule CRM is rated 0.0/5 by 0 users, while Insightly is rated 0.0/5 by 0 users. The main differences lie in pricing, features, and target audience.
Which is better, Capsule CRM or Insightly?
Based on user ratings, Capsule CRM scores higher at 0.0/5. The best choice depends on your team size, budget, and specific requirements.
Which is cheaper, Capsule CRM or Insightly?
Capsule CRM is the more affordable option, starting at $18/month.
Does Capsule CRM or Insightly have a free plan?
Capsule CRM offers a free plan. Insightly does not have a free tier but does offer a free trial.
Can I switch from Capsule CRM to Insightly?
Switching between Capsule CRM and Insightly is possible. Both support data export. Check integration compatibility and plan for data migration to minimise disruption to your team.
Who should use Capsule CRM vs Insightly?
Capsule CRM is best suited for teams that prioritise enterprise features. Insightly works well for teams needing advanced capabilities.
Our Verdict
The bottom line on Capsule CRM vs Insightly
Best Overall
Either
It's a tie balances user satisfaction and proven adoption.
Best for Startups
Capsule CRM
Capsule CRM has the friendliest entry point for new teams.
Best for Enterprise
Insightly
Insightly leads on compliance and feature breadth.
Best Value
Capsule CRM
Capsule CRM delivers the lowest cost to get started.
Best AI Features
Either
Comparable AI capabilities on both sides.
Highest Rated
Either
Both earn equal user ratings.