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Simple help desk
Enchant is help desk software offering help desk software with shared inbox, knowledge base and messenger. Enchant helps small support teams work more efficiently and achieve better outcomes.
Enchant is built for small support teams. It suits teams that want shared inbox without spreadsheets and disconnected tools.
Compared with alternatives like Help Scout, Enchant differentiates on shared inbox. Pricing is quote-based and scoped to your usage and team size.
Pricing Model
Quote-based
Starting Price
Contact vendor
Free Options
Free trial
Core Enchant for growing teams. Contact for a quote.
Advanced Enchant for larger organizations. Contact for a quote.
| Feature | Professional Popular | Enterprise |
|---|---|---|
| shared inbox | , | |
| knowledge base | , | |
| Integrations | , | |
| Analytics and reporting | , | |
| Standard support | , | |
| Everything in Professional | , | |
| messenger | , | |
| reporting | , | |
| Advanced security and controls | , | |
| Dedicated support and onboarding | , |
Other
DevOps
Communication
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API Types
SDK Availability
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Developer Features
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Compliance Standards
SOC 2 Type II
EnterpriseISO 27001
EnterpriseGDPR Compliant
GlobalHIPAA
HealthcarePCI DSS
FinanceCCPA
PrivacyFedRAMP
GovernmentCSA STAR
CloudDeployment & Data
Data Residency Options
Verify with vendor for your specific region requirements.
All-in-one CRM with sales, marketing, and service automation.
Shared inbox, help center, and chat for customer support.
