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Cloud phone system and SMS for sales and support teams, with AI voice agents
Updated
JustCall is a cloud communication platform for sales and support teams that combines calling, texting and follow-ups in one system, with AI tools for answering calls and coaching agents. It supports power, dynamic and predictive dialers and numbers in more than 70 countries.
Teams get phone numbers, connect their CRM or helpdesk, and place or receive calls and texts from the app. Higher plans add power dialing, bulk SMS and Salesforce CTI, then AI coaching tools. Outbound and SMS allowances are set per plan and region.
JustCall serves sales and support teams. The vendor says more than 6,000 teams use it and lists SOC 2, HIPAA, ISO, PCI, GDPR and STAR Level One.
JustCall lists plans per user per month billed annually: Team at $29, Pro at $49 and Pro Plus at $89, each with a 2-license minimum, plus custom Business (10-license minimum) and SalesPro plans. Annual billing saves up to 29 percent. A 14-day free trial needs no credit card. Add-ons include AI Voice Agent usage, AI Review Assist at $9 per user and US local number bundles.
The vendor names HubSpot, Salesforce, Pipedrive, ActiveCampaign, Calendly, Zoho CRM, Zendesk, Freshdesk, Copper, Zapier, Intercom, Slack, Outreach, Apollo.io and HighLevel, with more than 70 native integrations.
Smartcat, Redokun, GlobalLink and memoQ are translation and localization platforms, not phone or messaging tools. They relate to JustCall only when teams localize customer communication content, and JustCall differs by providing the calling and SMS infrastructure itself.
Pricing Model
SUBSCRIPTION
Starting Price
$29/mo
Free Options
Free trial
| Feature | Team | Pro | Pro Plus | Business |
|---|---|---|---|---|
| Billed annually, per user | , | |||
| 2 license minimum | , | , | , | |
| Business phone system | , | , | , | |
| CRM integrations | , | , | , | |
| Power dialer and bulk SMS | , | , | , | |
| Intelligent call routing | , | , | , | |
| Salesforce CTI | , | , | , | |
| AI call scoring | , | , | , | |
| Sentiment analysis and agent assist | , | , | , | |
| SMS Copilot | , | , | , | |
| 10 license minimum | , | , | , | |
| Unlimited calling and SMS | , | , | , | |
| SSO and enterprise SLA | , | , | , | |
| HIPAA and GDPR compliance | , | , | , |
Other
CRM
Communication
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API Types
SDK Availability
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Developer Features
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Compliance Standards
SOC 2 Type II
EnterpriseISO 27001
EnterpriseGDPR Compliant
GlobalHIPAA
HealthcarePCI DSS
FinanceCCPA
PrivacyFedRAMP
GovernmentCSA STAR
CloudDeployment & Data
Data Residency Options
Verify with vendor for your specific region requirements.
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