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Easyvista Service Manager vs SolarWinds Service Desk: Which IT Service Management Is Better in 2026?

Compare pricing, features, integrations, verified reviews, AI capabilities, security, and customer satisfaction, side by side, with no marketing spin.

Easyvista Service Manager
Easyvista Service Manager
Leads 3/9
Rating
,
Reviews
0
From
Custom
SolarWinds Service Desk
SolarWinds Service Desk
Rating
,
Reviews
0
From
Custom

in IT Service Management

Jump to scorecard Ask SIA

The Short Answer

Easyvista Service Manager vs SolarWinds Service Desk, in 15 seconds

Choose Easyvista Service Manager if…

  • You want deeper AI and automation features
  • You have strict security & compliance needs
  • You need the broader feature set

Choose SolarWinds Service Desk if…

  • You want to trial before paying
  • You depend on a broad integration ecosystem

Head-to-Head Scorecard

How Easyvista Service Manager and SolarWinds Service Desk score

Easyvista Service Manager leads on 3 of 9 measured dimensions.

  • Customer Rating

    Average score from verified user reviews

    Even
    Easyvista
    No reviews
    SolarWinds
    No reviews

  • Review Volume

    Number of verified reviews, a proxy for adoption

    Even
    Easyvista
    0
    SolarWinds
    0

  • Entry Pricing

    Lowest published starting price (free plan = lowest)

    Even
    Easyvista
    Custom
    SolarWinds
    Custom

  • Free Access

    Availability of a free plan and/or free trial

    SolarWinds Service Desk
    Easyvista
    Paid only
    SolarWinds
    Free trial

  • Integrations

    Number of listed third-party integrations

    SolarWinds Service Desk
    Easyvista
    5
    SolarWinds
    6

  • Features

    Number of listed product capabilities

    Easyvista Service Manager
    Easyvista
    6
    SolarWinds
    0

  • AI Features

    Capabilities mentioning AI, automation or ML

    Easyvista Service Manager
    Easyvista
    1
    SolarWinds
    ,

  • Security & Compliance

    Number of listed compliance certifications

    Easyvista Service Manager
    Easyvista
    3
    SolarWinds
    2

  • Platforms & Deployment

    Supported platforms and deployment options

    Even
    Easyvista
    4
    SolarWinds
    4

Feature Comparison

Easyvista Service Manager vs SolarWinds Service Desk feature breakdown

Search or filter the full feature matrix, core features, AI, integrations, APIs, security and compliance.

Easyvista Service Manager
SolarWinds Service Desk
Overview
User rating
,
,
Pricing model
QUOTE_BASED
Quote-based
Starting price
Custom
Custom
Free version
Free trial
Features
Key capabilities
IT service managementInfrastructure monitoringAsset discovery & CMDBRemote supportWorkflow orchestrationSelf-service & AI
,
AI features
Self-service & AI
,
Integrations & API
Integrations
Microsoft TeamsSlackActive DirectoryServiceNowJira
Microsoft TeamsSlackActive DirectoryAzure ADJiraServiceNow
Public API
Platforms
Deployment
CloudOn-Premise
CloudSaaS
Platforms
WebAPI
WebAPI
Mobile support
Security & Compliance
Compliance
SOC 2 Type IIGDPRISO 27001
SOC 2GDPR
Vendor
Company
,
,
Verified
Founded
1988
1999
Headquarters
Noisy-le-Grand, France
Austin, Texas, USA

Pricing Comparison

Easyvista Service Manager vs SolarWinds Service Desk pricing

Entry pricing, plan tiers and the cost factors that shape total cost of ownership.

Easyvista Service Manager

Custom to start
EasyVistaCustom
  • Service management
  • Monitoring & discovery
  • Remote support & orchestration
  • Self-service & AI

SolarWinds Service Desk

Custom to start
ProfessionalCustom
  • change management
  • Standard support
  • Analytics and reporting
  • incident and problem management
EnterpriseCustom
  • Advanced security and controls
  • Dedicated support and onboarding
  • service catalog
  • asset discovery

Total cost of ownership factors

Free planEasyvista SolarWinds
Free trial to evaluateEasyvista SolarWinds
Transparent published pricingEasyvista SolarWinds
Public API (build vs. buy add-ons)Easyvista SolarWinds

Beyond list price, factor in implementation, training, add-ons and per-seat scaling when estimating total cost of ownership.

Pros & Cons

Easyvista Service Manager vs SolarWinds Service Desk: strengths and trade-offs

Easyvista Service Manager

Pros

  • Compliance: SOC 2 Type II, GDPR, ISO 27001
  • Stronger AI / automation features
  • Public API available

Cons

  • No free plan
  • No free trial
  • Pricing is quote-based (less transparent)
  • Fewer native integrations than the alternative

SolarWinds Service Desk

Pros

  • Free trial offered
  • Broad integration ecosystem (6)
  • Compliance: SOC 2, GDPR
  • Public API available

Cons

  • No free plan
  • Pricing is quote-based (less transparent)

Buyer Fit

Who should use Easyvista Service Manager vs SolarWinds Service Desk?

Startups

Either

Either keeps early-stage costs lowest with its entry tier.

Small businesses

Either

Either offers the most accessible pricing for lean teams.

Agencies

SolarWinds Service Desk

SolarWinds Service Desk connects to more tools for multi-client workflows.

Enterprises

Easyvista Service Manager

Easyvista Service Manager leads on compliance and breadth for complex needs.

Ecommerce

SolarWinds Service Desk

SolarWinds Service Desk integrates with more of the commerce stack.

SaaS companies

Easyvista Service Manager

Easyvista Service Manager is the more developer- and automation-friendly choice.

Integration overlap

Shared integrations (5)

Microsoft TeamsSlackActive DirectoryServiceNowJira

Only in Easyvista Service Manager (0)

Only in SolarWinds Service Desk (1)

Azure AD

Keep Exploring

Other alternatives worth considering

Similar it service management products buyers compare alongside Easyvista Service Manager and SolarWinds Service Desk.

Serviceaide

Serviceaide

Custom
ServiceNow

ServiceNow

Custom
Freshservice

Freshservice

$19/mo
Jira Service Management

Jira Service Management

$0/mo
SysAid

SysAid

Custom
More Easyvista Service Manager alternatives →More SolarWinds Service Desk alternatives →

Ask SIA which solution fits your business

SIA, Saaskart's AI buying assistant, weighs Easyvista Service Manager and SolarWinds Service Desk against your team size, budget, integrations and compliance needs, then recommends the right fit and the questions to ask each vendor.

Get a personalised recommendation

Easyvista Service Manager vs SolarWinds Service Desk, Frequently Asked Questions

What is the difference between Easyvista Service Manager and SolarWinds Service Desk?

Easyvista Service Manager and SolarWinds Service Desk are both software solutions. Easyvista Service Manager is rated 0.0/5 by 0 users, while SolarWinds Service Desk is rated 0.0/5 by 0 users. The main differences lie in pricing, features, and target audience.

Which is better, Easyvista Service Manager or SolarWinds Service Desk?

Based on user ratings, Easyvista Service Manager scores higher at 0.0/5. The best choice depends on your team size, budget, and specific requirements.

Which is cheaper, Easyvista Service Manager or SolarWinds Service Desk?

Both products have custom pricing. We recommend contacting both vendors for a quote tailored to your team size.

Does Easyvista Service Manager or SolarWinds Service Desk have a free plan?

Neither Easyvista Service Manager nor SolarWinds Service Desk currently offers a free plan, but SolarWinds Service Desk provides a free trial.

Can I switch from Easyvista Service Manager to SolarWinds Service Desk?

Switching between Easyvista Service Manager and SolarWinds Service Desk is possible. Both support data export. Check integration compatibility and plan for data migration to minimise disruption to your team.

Who should use Easyvista Service Manager vs SolarWinds Service Desk?

Easyvista Service Manager is best suited for teams that prioritise enterprise features. SolarWinds Service Desk works well for teams needing advanced capabilities.

Our Verdict

The bottom line on Easyvista Service Manager vs SolarWinds Service Desk

Best Overall

Either

It's a tie balances user satisfaction and proven adoption.

Best for Startups

Either

It's a tie has the friendliest entry point for new teams.

Best for Enterprise

Easyvista Service Manager

Easyvista Service Manager leads on compliance and feature breadth.

Best Value

Either

It's a tie delivers the lowest cost to get started.

Best AI Features

Easyvista Service Manager

Easyvista Service Manager ships more AI and automation.

Highest Rated

Either

Both earn equal user ratings.

Ready to decide between Easyvista Service Manager and SolarWinds Service Desk?

Visit Easyvista Service Manager Visit SolarWinds Service Desk Ask SIA
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