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Limechat vs Tiledesk: Which Live Chat Software Is Better in 2026?

Compare pricing, features, integrations, verified reviews, AI capabilities, security, and customer satisfaction, side by side, with no marketing spin.

Rating
,
Reviews
0
From
Custom

in Live Chat Software

Leads 3/9
Rating
,
Reviews
0
From
$15/mo

in Live Chat Software

The Short Answer

Limechat vs Tiledesk, in 15 seconds

Choose Limechat if…

  • You depend on a broad integration ecosystem
  • You have strict security & compliance needs

Choose Tiledesk if…

  • You want the lower entry price
  • You need a genuinely free plan
  • You want to trial before paying

Head-to-Head Scorecard

How Limechat and Tiledesk score

Tiledesk leads on 3 of 9 measured dimensions.

  • Customer Rating

    Average score from verified user reviews

    Even
    Limechat
    No reviews
    Tiledesk
    No reviews
  • Review Volume

    Number of verified reviews, a proxy for adoption

    Even
    Limechat
    0
    Tiledesk
    0
  • Entry Pricing

    Lowest published starting price (free plan = lowest)

    Tiledesk
    Limechat
    Custom
    Tiledesk
    $15/mo
  • Free Access

    Availability of a free plan and/or free trial

    Tiledesk
    Limechat
    Paid only
    Tiledesk
    Free plan + trial
  • Integrations

    Number of listed third-party integrations

    Limechat
    Limechat
    6
    Tiledesk
    5
  • Features

    Number of listed product capabilities

    Even
    Limechat
    6
    Tiledesk
    6
  • AI Features

    Capabilities mentioning AI, automation or ML

    Even
    Limechat
    3
    Tiledesk
    3
  • Security & Compliance

    Number of listed compliance certifications

    Limechat
    Limechat
    2
    Tiledesk
    1
  • Platforms & Deployment

    Supported platforms and deployment options

    Tiledesk
    Limechat
    3
    Tiledesk
    4

Feature Comparison

Limechat vs Tiledesk feature breakdown

Search or filter the full feature matrix, core features, AI, integrations, APIs, security and compliance.

Limechat
Tiledesk
Overview
User rating
,
,
Pricing model
QUOTE_BASED
FREEMIUM
Starting price
Custom
$15/mo
Free version
Free trial
Features
Key capabilities
AI WhatsApp chatbotsAbandoned checkout recoveryBroadcast campaignsAI customer supportVoice AI agentsSmart agent handoff
No-code chatbot builderAI chatbots (LLM)Live chat & agent handoffOmnichannel inboxAutomation & routingSelf-hosted option
AI features
AI WhatsApp chatbotsAI customer supportVoice AI agents
No-code chatbot builderAI chatbots (LLM)Automation & routing
Integrations & API
Integrations
ShopifyWooCommerceSalesforceKlaviyoShiprocketZapier
WhatsAppTelegramFacebook MessengerZapierOpenAI
Public API
Platforms
Deployment
Cloud
CloudSelf-Hosted
Platforms
WebAPI
WebAPI
Mobile support
Security & Compliance
Compliance
SOC 2 Type IIGDPR
GDPR
Vendor
Company
,
,
Verified
Founded
2020
2020
Headquarters
Bengaluru, India
Soleto, Italy

Pricing Comparison

Limechat vs Tiledesk pricing

Entry pricing, plan tiers and the cost factors that shape total cost of ownership.

Limechat

Custom to start
AI Growth SuiteCustom
  • WhatsApp marketing
  • Abandoned checkout recovery
  • Broadcasts
  • AI growth agent
AI Support SuiteCustom
  • Order tracking & returns
  • AI agents (chat & voice)
  • Smart handoff
  • Image recognition

Tiledesk

$15/mo to start
FreeFree
  • Live chat
  • Basic chatbot
  • Web widget
  • Community support
Basic$15/month
  • Unlimited agents
  • 800 conversations/month
  • WhatsApp & Telegram
  • AI chatbot with LLM
Premium$100/month
  • Unlimited conversations
  • All omnichannel connectors
  • Advanced AI workflows
  • Custom branding
EnterpriseCustom
  • Self-hosted deployment
  • Dedicated onboarding
  • SLA guarantees
  • Account management

Total cost of ownership factors

Free planLimechat Tiledesk
Free trial to evaluateLimechat Tiledesk
Transparent published pricingLimechat Tiledesk
Public API (build vs. buy add-ons)Limechat Tiledesk

Beyond list price, factor in implementation, training, add-ons and per-seat scaling when estimating total cost of ownership.

Pros & Cons

Limechat vs Tiledesk: strengths and trade-offs

Limechat

Pros

  • Broad integration ecosystem (6)
  • Compliance: SOC 2 Type II, GDPR
  • Public API available

Cons

  • No free plan
  • No free trial
  • Pricing is quote-based (less transparent)

Tiledesk

Pros

  • Free plan available
  • Free trial offered
  • Compliance: GDPR
  • Public API available

Cons

  • Fewer native integrations than the alternative

Buyer Fit

Who should use Limechat vs Tiledesk?

Startups

Tiledesk

Tiledesk keeps early-stage costs lowest with its entry tier.

Small businesses

Tiledesk

Tiledesk offers the most accessible pricing for lean teams.

Agencies

Limechat

Limechat connects to more tools for multi-client workflows.

Enterprises

Limechat

Limechat leads on compliance and breadth for complex needs.

Ecommerce

Limechat

Limechat integrates with more of the commerce stack.

SaaS companies

Either

Either is the more developer- and automation-friendly choice.

Integration overlap

Shared integrations (1)

Zapier

Only in Limechat (5)

ShopifyWooCommerceSalesforceKlaviyoShiprocket

Only in Tiledesk (4)

WhatsAppTelegramFacebook MessengerOpenAI

Keep Exploring

Other alternatives worth considering

Similar live chat software products buyers compare alongside Limechat and Tiledesk.

Ask SIA which solution fits your business

SIA, Saaskart's AI buying assistant, weighs Limechat and Tiledesk against your team size, budget, integrations and compliance needs, then recommends the right fit and the questions to ask each vendor.

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Limechat vs Tiledesk, Frequently Asked Questions

What is the difference between Limechat and Tiledesk?

Limechat and Tiledesk are both Live Chat Software solutions. Limechat is rated 0.0/5 by 0 users, while Tiledesk is rated 0.0/5 by 0 users. The main differences lie in pricing, features, and target audience.

Which is better, Limechat or Tiledesk?

Based on user ratings, Limechat scores higher at 0.0/5. The best choice depends on your team size, budget, and specific requirements.

Which is cheaper, Limechat or Tiledesk?

Tiledesk is the more affordable option, starting at $15/month.

Does Limechat or Tiledesk have a free plan?

Tiledesk offers a free plan. Limechat does not have a free tier but does offer a free trial.

Can I switch from Limechat to Tiledesk?

Switching between Limechat and Tiledesk is possible. Both support data export. Check integration compatibility and plan for data migration to minimise disruption to your team.

Who should use Limechat vs Tiledesk?

Limechat is best suited for teams that prioritise enterprise features. Tiledesk works well for teams looking to start free and scale.

Our Verdict

The bottom line on Limechat vs Tiledesk

Best Overall

Either

It's a tie balances user satisfaction and proven adoption.

Best for Startups

Tiledesk

Tiledesk has the friendliest entry point for new teams.

Best for Enterprise

Limechat

Limechat leads on compliance and feature breadth.

Best Value

Tiledesk

Tiledesk delivers the lowest cost to get started.

Best AI Features

Either

Comparable AI capabilities on both sides.

Highest Rated

Either

Both earn equal user ratings.

Ready to decide between Limechat and Tiledesk?

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