Freshsales vs Insightly: Which CRM Software Is Better in 2026?
Compare pricing, features, integrations, verified reviews, AI capabilities, security, and customer satisfaction — side by side, with no marketing spin.
The Short Answer
Freshsales vs Insightly, in 15 seconds
Choose Freshsales if…
- You want the lower entry price
- You need a genuinely free plan
- You want deeper AI and automation features
Choose Insightly if…
- You prefer Insightly's approach and ecosystem
Head-to-Head Scorecard
How Freshsales and Insightly score
Freshsales leads on 3 of 9 measured dimensions.
- Even
Customer Rating
Average score from verified user reviews
FreshsalesNo reviewsInsightlyNo reviews - Even
Review Volume
Number of verified reviews — a proxy for adoption
Freshsales0Insightly0 - Freshsales
Entry Pricing
Lowest published starting price (free plan = lowest)
Freshsales$9/moInsightly$29/mo - Freshsales
Free Access
Availability of a free plan and/or free trial
FreshsalesFree plan + trialInsightlyFree trial - Even
Integrations
Number of listed third-party integrations
Freshsales6Insightly6 - Even
Features
Number of listed product capabilities
Freshsales6Insightly6 - Freshsales
AI Features
Capabilities mentioning AI, automation or ML
Freshsales2Insightly1 - Even
Security & Compliance
Number of listed compliance certifications
Freshsales3Insightly3 - Even
Platforms & Deployment
Supported platforms and deployment options
Freshsales4Insightly4
Feature Comparison
Freshsales vs Insightly feature breakdown
Search or filter the full feature matrix — core features, AI, integrations, APIs, security and compliance.
Freshsales
InsightlyPricing Comparison
Freshsales vs Insightly pricing
Entry pricing, plan tiers and the cost factors that shape total cost of ownership.
Freshsales
$9/mo to start- Contact & account management
- Built-in chat, email & phone
- Mobile app
- Visual sales pipeline
- AI contact scoring
- Workflows & sequences
- Multiple pipelines
- Advanced Freddy AI
- Territory & deal management
- Custom modules
- Audit logs
- Sandbox & advanced governance
Insightly
$29/mo to start- Lead & opportunity management
- Project management
- Custom reports
- Workflow automation
- Lead assignment rules
- Custom dashboards
- Custom apps & objects
- Advanced permissions
- Deployment controls
Total cost of ownership factors
Beyond list price, factor in implementation, training, add-ons and per-seat scaling when estimating total cost of ownership.
Pros & Cons
Freshsales vs Insightly: strengths and trade-offs
Freshsales
Pros
- Free plan available
- Free trial offered
- Lower starting price ($9/mo)
- Compliance: SOC 2 Type II, GDPR, ISO 27001
- Stronger AI / automation features
- Public API available
Cons
Insightly
Pros
- Free trial offered
- Compliance: SOC 2 Type II, GDPR, HIPAA
- Public API available
Cons
- No free plan
- Higher starting price ($29/mo)
Buyer Fit
Who should use Freshsales vs Insightly?
Startups
Freshsales
Freshsales keeps early-stage costs lowest with its entry tier.
Small businesses
Freshsales
Freshsales offers the most accessible pricing for lean teams.
Agencies
Either
Either connects to more tools for multi-client workflows.
Enterprises
Either
Either leads on compliance and breadth for complex needs.
Ecommerce
Freshsales
Freshsales integrates with more of the commerce stack.
SaaS companies
Freshsales
Freshsales is the more developer- and automation-friendly choice.
Integration overlap
Shared integrations (4)
Only in Freshsales (2)
Only in Insightly (2)
Keep Exploring
Other alternatives worth considering
Similar crm software products buyers compare alongside Freshsales and Insightly.
Ask SIA which solution fits your business
SIA, Saaskart's AI buying assistant, weighs Freshsales and Insightly against your team size, budget, integrations and compliance needs — then recommends the right fit and the questions to ask each vendor.
Get a personalised recommendationFreshsales vs Insightly — Frequently Asked Questions
What is the difference between Freshsales and Insightly?
Freshsales and Insightly are both CRM Software solutions. Freshsales is rated 0.0/5 by 0 users, while Insightly is rated 0.0/5 by 0 users. The main differences lie in pricing, features, and target audience.
Which is better, Freshsales or Insightly?
Based on user ratings, Freshsales scores higher at 0.0/5. The best choice depends on your team size, budget, and specific requirements.
Which is cheaper, Freshsales or Insightly?
Freshsales is the more affordable option, starting at $9/month.
Does Freshsales or Insightly have a free plan?
Freshsales offers a free plan. Insightly does not have a free tier but does offer a free trial.
Can I switch from Freshsales to Insightly?
Switching between Freshsales and Insightly is possible. Both support data export. Check integration compatibility and plan for data migration to minimise disruption to your team.
Who should use Freshsales vs Insightly?
Freshsales is best suited for teams that prioritise enterprise features. Insightly works well for teams needing advanced capabilities.
Our Verdict
The bottom line on Freshsales vs Insightly
Best Overall
Either
It's a tie balances user satisfaction and proven adoption.
Best for Startups
Freshsales
Freshsales has the friendliest entry point for new teams.
Best for Enterprise
Either
It's a tie leads on compliance and feature breadth.
Best Value
Freshsales
Freshsales delivers the lowest cost to get started.
Best AI Features
Freshsales
Freshsales ships more AI and automation.
Highest Rated
Either
Both earn equal user ratings.