Close vs Insightly: Which CRM Software Is Better in 2026?
Compare pricing, features, integrations, verified reviews, AI capabilities, security, and customer satisfaction — side by side, with no marketing spin.
The Short Answer
Close vs Insightly, in 15 seconds
Choose Close if…
- You want the lower entry price
Choose Insightly if…
- You have strict security & compliance needs
Head-to-Head Scorecard
How Close and Insightly score
It's evenly matched — each leads on 1 of 9 measured dimensions.
- Even
Customer Rating
Average score from verified user reviews
CloseNo reviewsInsightlyNo reviews - Even
Review Volume
Number of verified reviews — a proxy for adoption
Close0Insightly0 - Close
Entry Pricing
Lowest published starting price (free plan = lowest)
Close$19/moInsightly$29/mo - Even
Free Access
Availability of a free plan and/or free trial
CloseFree trialInsightlyFree trial - Even
Integrations
Number of listed third-party integrations
Close6Insightly6 - Even
Features
Number of listed product capabilities
Close6Insightly6 - Even
AI Features
Capabilities mentioning AI, automation or ML
Close1Insightly1 - Insightly
Security & Compliance
Number of listed compliance certifications
Close2Insightly3 - Even
Platforms & Deployment
Supported platforms and deployment options
Close4Insightly4
Feature Comparison
Close vs Insightly feature breakdown
Search or filter the full feature matrix — core features, AI, integrations, APIs, security and compliance.
Pricing Comparison
Close vs Insightly pricing
Entry pricing, plan tiers and the cost factors that shape total cost of ownership.
Close
$19/mo to start- Pipeline & lead management
- Email sync
- Built-in calling
- Workflows
- Call recording
- Bulk email
- Power Dialer
- Email & call sequences
- Advanced reporting
- Predictive Dialer
- Custom roles
- Priority support
Insightly
$29/mo to start- Lead & opportunity management
- Project management
- Custom reports
- Workflow automation
- Lead assignment rules
- Custom dashboards
- Custom apps & objects
- Advanced permissions
- Deployment controls
Total cost of ownership factors
Beyond list price, factor in implementation, training, add-ons and per-seat scaling when estimating total cost of ownership.
Pros & Cons
Close vs Insightly: strengths and trade-offs
Close
Pros
- Free trial offered
- Lower starting price ($19/mo)
- Compliance: SOC 2 Type II, GDPR
- Public API available
Cons
- No free plan
Insightly
Pros
- Free trial offered
- Compliance: SOC 2 Type II, GDPR, HIPAA
- Public API available
Cons
- No free plan
- Higher starting price ($29/mo)
Buyer Fit
Who should use Close vs Insightly?
Startups
Close
Close keeps early-stage costs lowest with its entry tier.
Small businesses
Close
Close offers the most accessible pricing for lean teams.
Agencies
Either
Either connects to more tools for multi-client workflows.
Enterprises
Insightly
Insightly leads on compliance and breadth for complex needs.
Ecommerce
Either
Either integrates with more of the commerce stack.
SaaS companies
Either
Either is the more developer- and automation-friendly choice.
Integration overlap
Shared integrations (4)
Only in Close (2)
Only in Insightly (2)
Keep Exploring
Other alternatives worth considering
Similar crm software products buyers compare alongside Close and Insightly.
Ask SIA which solution fits your business
SIA, Saaskart's AI buying assistant, weighs Close and Insightly against your team size, budget, integrations and compliance needs — then recommends the right fit and the questions to ask each vendor.
Get a personalised recommendationClose vs Insightly — Frequently Asked Questions
What is the difference between Close and Insightly?
Close and Insightly are both CRM Software solutions. Close is rated 0.0/5 by 0 users, while Insightly is rated 0.0/5 by 0 users. The main differences lie in pricing, features, and target audience.
Which is better, Close or Insightly?
Based on user ratings, Close scores higher at 0.0/5. The best choice depends on your team size, budget, and specific requirements.
Which is cheaper, Close or Insightly?
Close is the more affordable option, starting at $19/month.
Does Close or Insightly have a free plan?
Neither Close nor Insightly currently offers a free plan, but Close provides a free trial.
Can I switch from Close to Insightly?
Switching between Close and Insightly is possible. Both support data export. Check integration compatibility and plan for data migration to minimise disruption to your team.
Who should use Close vs Insightly?
Close is best suited for teams that prioritise enterprise features. Insightly works well for teams needing advanced capabilities.
Our Verdict
The bottom line on Close vs Insightly
Best Overall
Either
It's a tie balances user satisfaction and proven adoption.
Best for Startups
Close
Close has the friendliest entry point for new teams.
Best for Enterprise
Insightly
Insightly leads on compliance and feature breadth.
Best Value
Close
Close delivers the lowest cost to get started.
Best AI Features
Either
Comparable AI capabilities on both sides.
Highest Rated
Either
Both earn equal user ratings.
