AI Agents Marketplace

What is Freshworks Freddy? Freddy AI is the AI layer in Freshworks products such as Freshdesk, Freshchat and Freshservice. It includes Freddy AI Agent, which answers customers and employees directly, and Freddy AI Copilot, which assists human support staff. Key capabilities of Freshworks Freddy Freddy AI Agent: Resolves customer and employee questions in chat without a human. Freddy AI Copilot: Suggests replies and summaries to human agents. Insights and summaries: Summarizes conversations and surfaces trends. Freshdesk and Freshservice integration: Runs inside Freshworks service products. Human handoff: Escalates unresolved conversations to people. How Freshworks Freddy works Freddy AI Agent answers from a connected knowledge base and company data inside Freshworks chat and messaging channels, handing off to a person when it cannot resolve a request. Copilot works in the agent workspace, drafting answers and summaries. Third-party sources report session-based pricing for the agent and per-agent pricing for Copilot. Who uses Freshworks Freddy? Support and IT service teams already using Freshdesk, Freshchat or Freshservice use it to deflect repetitive tickets and speed up agents. It is an add-on rather than a standalone product. Freshworks Freddy pricing Third-party sources report Freddy AI Agent at $49 per 100 sessions, about $0.50 per session, with 500 free sessions on Growth, Pro and Enterprise plans, and Freddy AI Copilot at $29 per agent per month billed annually on Pro and Enterprise. Base Freshdesk plans are extra. Freshworks Freddy alternatives Intercom Fin is an AI agent for the Intercom helpdesk, Zendesk AI is built into Zendesk, and DevRev combines support with product management. Freddy is tied to the Freshworks suite.

What is Spur? Spur is a marketing and customer support automation platform that runs AI agents and automation flows on WhatsApp, Instagram, Facebook and live chat. It targets social commerce brands, including stores on Shopify. Key capabilities of Spur AI agents: answer customer messages across social channels Automation flows: build rule-based flows for comments and DMs Broadcasts: unlimited broadcast messages on all plans Shared inbox: unlimited teams, tickets and tags Shopify integration: included from the AI Start plan White-label: branding removal as a paid add-on How Spur works You connect channels such as WhatsApp, Instagram, Facebook and website chat, configure an AI agent and automation flows, and AI credits are consumed as the agent replies. Human teammates work from the shared inbox with tickets and tags when a conversation needs a person. Who uses Spur? Ecommerce and social-first brands that sell through Instagram and WhatsApp and want automated replies, comment-to-DM flows and broadcasts without hiring more agents. Spur pricing AI Acquire is $12 per month, AI Start $31, AI Accelerate $127 and AI Max $399, with a custom tier for enterprises. Annual billing costs less per month, and a 7-day free trial gives full access. WhatsApp messaging charges apply separately. Spur alternatives Chatbase and Botpress build AI chatbots from your own content, while Le Chat, Grok and HuggingChat are general assistants rather than social commerce automation tools.

What is Pebblely? Pebblely is a product photography AI agent offering an AI tool that generates product photos with realistic backgrounds from a single image. Founded in 2022 and based in Singapore, Pebblely helps e-commerce sellers and marketers automate AI product photography work and get results faster. Key capabilities of Pebblely Background generation Product themes Bulk generation Resize for channels Bulk image generation Marketplace-ready exports How Pebblely works Pebblely takes image as input and produces image. It combines large language models with task-specific AI, with the vendor managing prompts, models and updates. It connects to tools such as Shopify, Amazon, WooCommerce and Canva, so the agent works inside existing workflows. Who uses Pebblely? Pebblely is built for e-commerce sellers and marketers. It suits teams that want background generation and product themes without adding headcount, while keeping people in control of review and final decisions. Pebblely vs Photoroom Pebblely is often compared with Photoroom. Pebblely stands out for background generation and bulk generation. The right choice depends on your workflow, integrations and budget, so compare both on a real task.

What is Lily AI? Lily AI, through its Lily Max platform, is an agentic product intelligence system for retailers. It enriches product catalog data and measures the performance lift across paid, organic and agentic surfaces. Key capabilities of Lily AI Product data enrichment: Automatic attributes to make catalogs AI-ready. Controlled A/B testing: Measures lift with confidence intervals. Google Shopping optimization: Enriched feed data for ads and listings. Meta Advantage+ optimization: Improves catalog data used in Meta campaigns. AI discovery: Targets recommendations in ChatGPT and Gemini. Onsite search: Improves relevance of retailer site search. How Lily AI works Lily connects through a Google Merchant Center feed, enriches product attributes and then runs controlled tests to measure lift. It works within existing commerce stacks without replatforming. Results are measured across Google Ads, Meta Ads, AI discovery and onsite search. Who uses Lily AI? Lily AI is used by fashion, footwear, beauty and general retailers. The vendor lists customers including Coach, M&S, NARS, Shiseido, Vuori, Fabletics, J.Crew, HOKA and UGG. Lily AI pricing Lily AI does not publish prices. It offers a free 30-day trial on 500 catalog products, after which buyers book a demo to expand. Lily AI alternatives Alternatives include Syte, which focuses on visual search and AI tagging, Constructor, which provides ecommerce search and recommendations, and Algolia, which offers search and discovery APIs.

What is ChatBot? ChatBot is an AI customer service platform from Text that builds AI agents to resolve customer questions across a website, WhatsApp, Messenger and SMS, with handoff to human agents when needed. Pricing is per user with a monthly allowance of AI resolutions. Key capabilities of ChatBot AI agents: Essential includes 1 AI agent, Growth includes 10 and Enterprise supports custom agents AI resolutions: Each plan includes a monthly allowance, with extra packs sold separately Multichannel: Runs on website, WhatsApp, Messenger and SMS Reply suggestions: Suggests replies and offers AI text edits to human agents Proactive campaigns: Targeted messages to site visitors with impression limits per plan Chat history: Unlimited chat history on Growth and Enterprise How ChatBot works You connect the AI agent to your knowledge sources, publish it on the channels you use, and it answers visitor questions on its own. Resolved conversations count as AI resolutions against the plan allowance. When an agent cannot resolve a question it hands the chat to a human agent in the same system. Who uses ChatBot? ChatBot suits support and sales teams in e-commerce and service businesses that want automated first-line answers on web chat and messaging channels, with support staff available for escalations. ChatBot pricing Essential costs $19 per user per month billed yearly or $25 billed monthly and includes 10 AI resolutions per month. Growth costs $79 per user per month billed yearly or $99 billed monthly with 200 AI resolutions. Enterprise is custom. Extra AI resolutions cost $49.50 per 50-pack, and a 14-day free trial needs no credit card. ChatBot alternatives Alternatives include Tidio Lyro, which targets small e-commerce stores, Botsonic for no-code chatbots, and Denser for training chatbots on your content. ChatBot is built by the maker of LiveChat.

What is Tencent Yuanbao? Tencent Yuanbao is a consumer AI assistant app developed by Tencent and launched on May 30, 2024. It is based on the Hunyuan large model and also offers DeepSeek R1, switchable in the same interface. Key capabilities of Tencent Yuanbao Model switching: Hunyuan and DeepSeek R1. Deep thinking mode: Math, long text and code. Voice and text search: Covers WeChat Official Accounts and Video Channels. Document analysis: PDF, Word, PPT, Excel and TXT. Image analysis: Upload images for questions. Writing and code: Generate copy and code. WeChat access: Add Yuanbao as a WeChat contact. How Tencent Yuanbao works Users ask by text or voice, upload files or images, and choose a model. Search results can show images, video, music and maps, and answers can use online search for timeliness. Yuanbao can read and summarize WeChat public account articles. Who uses Tencent Yuanbao? Chinese-language consumers, with deep ties to the Tencent ecosystem. This profile uses third-party reports because the vendor site loaded little content. Tencent Yuanbao pricing Third-party sources describe Yuanbao as free to use. The vendor site showed no price. Tencent Yuanbao alternatives ChatGPT, Claude and Gemini are global assistants with paid tiers, and Microsoft Copilot is built into Microsoft products. Yuanbao is tied to WeChat.

What is Iodine Software? Iodine Software is a clinical documentation integrity AI agent offering AI that finds documentation gaps and supports CDI, utilization management and denial defense. Founded in 2010 and based in Austin, Texas, USA, Iodine Software helps hospitals and health systems automate clinical documentation integrity work and get results faster. Key capabilities of Iodine Software CDI query prioritization Utilization management Denial prevention Clinical evidence extraction EHR integration Audit-ready documentation How Iodine Software works Iodine Software takes EHR data as input and produces insights and queries. It combines large language models with task-specific AI, with the vendor managing prompts, models and updates. It connects to tools such as Epic, Oracle Health (Cerner), Meditech and athenahealth, so the agent works inside existing workflows. Who uses Iodine Software? Iodine Software is built for hospitals and health systems. It suits teams that want CDI query prioritization and utilization management without adding headcount, while keeping people in control of review and final decisions. Iodine Software vs SmarterDx Iodine Software is often compared with SmarterDx. Iodine Software stands out for CDI query prioritization and denial prevention. The right choice depends on your workflow, integrations and budget, so compare both on a real task.

What is Microsoft 365 Copilot? Microsoft 365 Copilot is Microsoft's AI assistant built into Microsoft 365 apps such as Word, Excel, PowerPoint, Outlook and Teams. It grounds answers in your organization's work data and respects existing permissions. Key capabilities of Microsoft 365 Copilot Copilot in Office apps: Draft, summarize and analyze inside Word, Excel, PowerPoint, Outlook and Teams Work data grounding: Answers use emails, files and chats you can access Researcher and Analyst agents: Agents for deep research and data analysis Copilot Pages: Collaborative pages that capture AI output Permission-aware answers: Honors existing access controls Enterprise admin controls: Admin settings for governance How Microsoft 365 Copilot works Copilot sends your prompt along with relevant Microsoft 365 data to a large language model through Microsoft Graph, then returns output inside the app you are working in. Answers draw only on content you already have permission to see. Who uses Microsoft 365 Copilot? Businesses already on Microsoft 365, from small teams to large enterprises, that want AI in daily Office work. Microsoft 365 Copilot pricing Per third-party reports, Microsoft 365 Copilot is $30 per user per month on an annual term and requires a qualifying Microsoft 365 license. A Copilot Business option for up to 300 users is reported at $21 (promotionally $18). Copilot Chat is free. Microsoft 365 Copilot alternatives Alternatives include Google Workspace with Gemini, Airtable AI and Appian AI for workflow platforms. Microsoft 365 Copilot is tied to the Microsoft 365 suite.

What is Databricks Genie? Databricks Genie is the conversational analytics layer of Databricks AI/BI, answering business questions in natural language over governed lakehouse data so users do not need SQL. It is available to Databricks customers whose data is in Unity Catalog. Key capabilities of Databricks Genie Natural-language Q&A: Ask data questions without SQL. Expert curation: Add instructions, example queries and semantic definitions. Agent monitoring: Test with feedback scoring and accuracy benchmarks. Deep analysis: Multi-step reasoning for exploratory questions. API embedding: Embed in apps, Teams, Slack or Glean. How Databricks Genie works Data experts curate a Genie space with instructions, example queries and semantic definitions for their organization's terminology. Business users then ask questions, and Genie answers using data governed by Unity Catalog so responses follow existing access controls and remain auditable. Who uses Databricks Genie? Business teams on Databricks that want self-serve analytics, and data teams that curate and monitor the agents, use Genie. Databricks Genie pricing Genie is billed at standard Databricks DBU rates within the Lakehouse Pro and Serverless tiers, with no separate list price on the product page. Cost therefore depends on compute consumption. Databricks Genie alternatives ThoughtSpot is a search-driven analytics platform, Hex combines notebooks with an AI data agent, and Julius AI analyzes uploaded files in chat. Databricks Genie is distinguished by running natively on governed Databricks data.

What is RingCentral RingSense? RingCentral RingSense is the conversation intelligence layer of RingCentral's AI offering. It transcribes and analyzes calls and meetings for sales and support teams and surfaces summaries and coaching insights. Key capabilities of RingCentral RingSense Call transcription: Transcribes recorded calls and meetings Summaries: Produces call and meeting summaries Sales coaching: Analyzes sales calls and provides coaching insights Conversation scoring: Scores conversations for sales and support quality Support insights: Applies analysis to customer service calls How RingCentral RingSense works RingSense works on conversations captured by RingCentral's communications platform. It transcribes the audio, then analyzes it to summarize the discussion and highlight coaching moments for managers and reps. Who uses RingCentral RingSense? Sales and support teams already running voice or video on RingCentral, and the managers who coach them. RingCentral RingSense pricing RingCentral does not list a fixed RingSense price on the pages reviewed, and pricing is handled through RingCentral sales and plan packaging. RingCentral RingSense alternatives Alternatives include Gong for revenue conversation intelligence, Jiminny for sales call coaching, and Observe.AI for contact center analytics.