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AI agents and automation for WhatsApp, Instagram and Facebook
Updated
Spur is a marketing and customer support automation platform that runs AI agents and automation flows on WhatsApp, Instagram, Facebook and live chat. It targets social commerce brands, including stores on Shopify.
You connect channels such as WhatsApp, Instagram, Facebook and website chat, configure an AI agent and automation flows, and AI credits are consumed as the agent replies. Human teammates work from the shared inbox with tickets and tags when a conversation needs a person.
Ecommerce and social-first brands that sell through Instagram and WhatsApp and want automated replies, comment-to-DM flows and broadcasts without hiring more agents.
AI Acquire is $12 per month, AI Start $31, AI Accelerate $127 and AI Max $399, with a custom tier for enterprises. Annual billing costs less per month, and a 7-day free trial gives full access. WhatsApp messaging charges apply separately.
Chatbase and Botpress build AI chatbots from your own content, while Le Chat, Grok and HuggingChat are general assistants rather than social commerce automation tools.
Pricing Model
SUBSCRIPTION
Starting Price
$12/mo
Free Options
Free trial
| Feature | AI Acquire | AI Start | AI Accelerate | AI Max | Custom |
|---|---|---|---|---|---|
| 1 AI agent | , | , | , | ||
| 100 credits | , | , | , | , | |
| 3 automation flows | , | , | , | , | |
| 1 user seat | , | , | , | , | |
| 2,000 credits | , | , | , | , | |
| 25 automation flows | , | , | , | , | |
| 2 user seats | , | , | , | , | |
| Shopify integration | , | , | , | , | |
| 2 AI agents | , | , | , | , | |
| 12,000 credits | , | , | , | , | |
| 50 automation flows | , | , | , | , | |
| 5 user seats | , | , | , | , | |
| 3 AI agents | , | , | , | , | |
| 15,000 credits | , | , | , | , | |
| Unlimited automation flows | , | , | , | , | |
| 10 user seats | , | , | , | , | |
| Dedicated account manager | , | , | , | , | |
| Enterprise needs, contact sales | , | , | , | , |
Other
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API Types
SDK Availability
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Developer Features
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Compliance Standards
SOC 2 Type II
EnterpriseISO 27001
EnterpriseGDPR Compliant
GlobalHIPAA
HealthcarePCI DSS
FinanceCCPA
PrivacyFedRAMP
GovernmentCSA STAR
CloudDeployment & Data
Data Residency Options
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