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Cloud phone system with AI Assist and AI Voice Agents
Updated
Aircall AI is the AI layer of Aircall, a customer communications platform. It combines a team-based phone system, AI assistance for live calls and autonomous AI voice agents that handle routine requests around the clock.
Teams make and receive calls through Aircall with native CRM integrations. AI Assist transcribes calls live and coaches reps, and AI Voice Agents answer calls on their own, schedule appointments and transfer to a person with context. Aircall states SOC 2 Type II, GDPR and HIPAA compliance.
Aircall says 23,000+ companies use it. Support and sales teams use the phone system, and the voice agents suit teams that need 24/7 coverage.
Essentials is $30 per user per month annual ($40 monthly) and Professional is $50 ($67 monthly), both with 3-user minimums. AI Voice Agents are $0.49 per minute or in bundles. A free trial includes 100 agent minutes.
Alternatives include RingCentral RingSense, Observe.AI for contact center conversation intelligence, and Jiminny for sales call analysis.
Pricing Model
SUBSCRIPTION
Starting Price
$30/mo
Free Options
Free trial
| Feature | Essentials | Professional | Enterprise | AI Voice Agents |
|---|---|---|---|---|
| Per user; $40 monthly billing | , | , | , | |
| Minimum 3 users | , | , | , | |
| 50 AI Voice Agent minutes per month | , | , | , | |
| Per user; $67 monthly billing | , | , | , | |
| Smart routing and Power Dialer | , | , | , | |
| AI conversation intelligence | , | , | , | |
| Full API access | , | , | , | |
| Minimum 25 users | , | , | , | |
| SSO and SCIM | , | , | , | |
| Dedicated support | , | , | , | |
| Pay as you go | , | , | , | |
| Bundles from 500 minutes for $175 | , | , | , |
Other
CRM
Communication
Missing an integration?
API Types
SDK Availability
Verify SDK availability in vendor's documentation.
Developer Features
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Compliance Standards
SOC 2 Type II
EnterpriseISO 27001
EnterpriseGDPR Compliant
GlobalHIPAA
HealthcarePCI DSS
FinanceCCPA
PrivacyFedRAMP
GovernmentCSA STAR
CloudDeployment & Data
Data Residency Options
Verify with vendor for your specific region requirements.
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