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Free open-source help desk
FreeScout is open-source shared inbox software offering a free, open-source help desk and shared inbox inspired by Help Scout. FreeScout helps small teams self-hosting support work more efficiently and achieve better outcomes.
FreeScout is built for small teams self-hosting support. It suits teams that want shared mailboxes without spreadsheets and disconnected tools.
Compared with alternatives like Help Scout, FreeScout differentiates on shared mailboxes. Pricing is quote-based and scoped to your usage and team size.
Pricing Model
Quote-based
Starting Price
Contact vendor
Free Options
Free trial
Core FreeScout for growing teams. Contact for a quote.
Advanced FreeScout for larger organizations. Contact for a quote.
| Feature | Professional Popular | Enterprise |
|---|---|---|
| shared mailboxes | , | |
| modules | , | |
| Integrations | , | |
| Analytics and reporting | , | |
| Standard support | , | |
| Everything in Professional | , | |
| mobile apps | , | |
| self-hosting | , | |
| Advanced security and controls | , | |
| Dedicated support and onboarding | , |
Other
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Communication
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API Types
SDK Availability
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Developer Features
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Compliance Standards
SOC 2 Type II
EnterpriseISO 27001
EnterpriseGDPR Compliant
GlobalHIPAA
HealthcarePCI DSS
FinanceCCPA
PrivacyFedRAMP
GovernmentCSA STAR
CloudDeployment & Data
Data Residency Options
Verify with vendor for your specific region requirements.
All-in-one CRM with sales, marketing, and service automation.
Shared inbox, help center, and chat for customer support.
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