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WhatsApp shared inbox, group management and ticketing for teams
Updated
Periskope is a platform for managing WhatsApp groups, chats and numbers at scale, working with regular WhatsApp numbers as well as the Business API. It provides a multi-number shared inbox, tickets, group management and automation. The vendor reports more than 5,000 businesses in 50-plus countries.
Teams connect WhatsApp numbers, work from a shared inbox, convert messages into tickets and track SLAs.
Customer service, sales, operations and product teams that manage large numbers of WhatsApp groups use it.
Periskope does not list plan tiers on its homepage and says there is no cost per message. A free trial is available.
The vendor names HubSpot, Zoho CRM, Zoho Desk, Freshdesk, Google Sheets, Slack, Jira and Zapier.
respond.io is a multi-channel conversation platform built on the WhatsApp Business API. Trengo, Callbell and Superchat are shared inbox tools for messaging channels, mostly API-based, whereas Periskope also works with regular numbers.
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Compliance Standards
SOC 2 Type II
EnterpriseISO 27001
EnterpriseGDPR Compliant
GlobalHIPAA
HealthcarePCI DSS
FinanceCCPA
PrivacyFedRAMP
GovernmentCSA STAR
CloudDeployment & Data
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