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ITSM and ESM service desk with SLA, assets and self-service portal
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Mint Service Desk is an enterprise service management (ESM) and IT service management (ITSM) platform for ticketing, asset management and service workflows. It runs as cloud or on-premises software and serves IT, HR, admin and finance teams, with an AI module that runs on your own servers without sharing data externally.
Mint Service Desk is used by logistics, retail, manufacturing, public sector and education organizations that need ITSM and wider service management. The vendor reports 96 percent customer satisfaction and 14-plus years in market.
Mint Service Desk does not list prices on its home page. Visitors are directed to request a quote or start a 14-day free trial.
Common alternatives to Mint Service Desk include ServiceNow, Freshservice and Jira Service Management. Buyers choosing between them weigh on-premises availability, AI data handling and cost against the larger ecosystems.
Pricing Model
QUOTE BASED
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API Types
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Compliance Standards
SOC 2 Type II
EnterpriseISO 27001
EnterpriseGDPR Compliant
GlobalHIPAA
HealthcarePCI DSS
FinanceCCPA
PrivacyFedRAMP
GovernmentCSA STAR
CloudDeployment & Data
Data Residency Options
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