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AI-powered customer experience platform
Kapture CX is an AI-powered customer experience platform offering omnichannel support, self-service, and agent tools across retail, travel, BFSI, and consumer durables. Built for enterprises in India and globally, it automates workflows, unifies channels, and uses AI to speed resolutions.
Kapture CX targets mid-market and enterprise support teams that want vertical-ready CX automation. Pricing is quote-based by agents and modules, billed in US dollars or INR.
Pricing Model
Custom
Starting Price
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| Feature | Professional | Enterprise Popular |
|---|---|---|
| Omnichannel support | — | |
| Self-service | — | |
| Workflow automation | — | |
| Reporting | — | |
| Integrations | — | |
| AI automation | — | |
| Vertical solutions | — | |
| Advanced analytics | — | |
| Security controls | — | |
| API access | — |
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API Types
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Compliance Standards
SOC 2 Type II
EnterpriseISO 27001
EnterpriseGDPR Compliant
GlobalHIPAA
HealthcarePCI DSS
FinanceCCPA
PrivacyFedRAMP
GovernmentCSA STAR
CloudDeployment & Data
Data Residency Options
Verify with vendor for your specific region requirements.
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