Kaseya

What is Kaseya?

Kaseya is an IT management and security vendor whose Kaseya 365 platform combines endpoint management, backup and recovery, user security and IT operations tools in one subscription. It is aimed at managed service providers (MSPs) and corporate IT teams, and its portfolio also covers RMM, PSA and service desk, SaaS backup, compliance management and network tools.

Key features of Kaseya

• Endpoint management and RMM for monitoring, patching and remote control of devices.
• Backup and disaster recovery, including SaaS backup for cloud application data.
• User security tools such as security awareness training and penetration testing.
• PSA and service desk for ticketing, billing and service delivery.
• Compliance management to document and track regulatory requirements.
• Network and infrastructure management modules sold alongside the core platform.

Who uses Kaseya?

Kaseya is used mainly by managed service providers that manage IT for many small and mid-sized clients, and by internal IT departments that want fewer separate tools. The vendor reports more than 40,000 customers in over 150 countries.

Kaseya pricing

Kaseya does not publish prices for Kaseya 365 on its website. Pricing is provided through a quote request, and it depends on the modules selected and the number of endpoints and users covered, so buyers should request a quote directly.

Kaseya alternatives

Common alternatives to Kaseya include NinjaOne, N-able and ConnectWise. Smaller teams sometimes compare Kaseya with single-purpose RMM or backup tools, while MSPs usually weigh it against other all-in-one platforms on module breadth and per-endpoint cost.