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Conversational customer service platform
Dixa is a conversational customer service platform that unifies email, chat, voice, and messaging into a single agent workspace with intelligent routing, a knowledge base, and AI assistance. It focuses on personal, context-rich conversations that build loyalty rather than ticket-factory support.
Dixa targets mid-market brands and support teams that want a modern, channel-unified CX platform. Pricing is per agent per month across tiers, billed in US dollars or euros.
Pricing Model
Subscription
Starting Price
€39/mo
Free Options
Free trial
| Feature | Essential | Growth Popular |
|---|---|---|
| Email and chat | — | |
| Knowledge base | — | |
| Routing | — | |
| Reporting | — | |
| Integrations | — | |
| Voice and messaging | — | |
| AI assistance | — | |
| Advanced routing | — | |
| Analytics | — | |
| API access | — |
Other
CRM
Marketing
DevOps
Communication
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API Types
SDK Availability
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Developer Features
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Compliance Standards
SOC 2 Type II
EnterpriseISO 27001
EnterpriseGDPR Compliant
GlobalHIPAA
HealthcarePCI DSS
FinanceCCPA
PrivacyFedRAMP
GovernmentCSA STAR
CloudDeployment & Data
Data Residency Options
Verify with vendor for your specific region requirements.
Customer service and engagement platform with omnichannel ticketing
AI-first customer service platform with the Fin AI agent
Shared inbox, help center, and chat for customer support.
Cloud help desk and customer support software with omnichannel ticketing
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