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Ranked by user rating × review volume. See all Government tools →
Average price: 68 products listed
68 Listings in Government Available
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68 tools
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What is Track Group? Track Group is offender monitoring software offering electronic monitoring devices and analytics software for community supervision. Track Group helps corrections and supervision agencies work more efficiently and achieve better outcomes. Key features of Track Group GPS monitoring Analytics Smartphone monitoring Alcohol monitoring Analytics and reporting Integrations with CAD/RMS systems, State databases, Microsoft 365 and more Who uses Track Group? Track Group is built for corrections and supervision agencies. It suits teams that want GPS monitoring without spreadsheets and disconnected tools. Why choose Track Group? Compared with alternatives like SuperCom, Track Group differentiates on GPS monitoring. Pricing is quote-based and scoped to your usage and team size.
Deployment
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What is OpenCounter? OpenCounter is permitting software offering online permitting and zoning guidance software that helps residents and businesses apply. OpenCounter helps city and county planning departments work more efficiently and achieve better outcomes. Key features of OpenCounter Zoning lookup Permit guidance Fee estimates Applications Analytics and reporting Integrations with Esri ArcGIS, Microsoft 365, Tyler Technologies and more Who uses OpenCounter? OpenCounter is built for city and county planning departments. It suits teams that want zoning lookup without spreadsheets and disconnected tools. Why choose OpenCounter? Compared with alternatives like SmartGov, OpenCounter differentiates on zoning lookup. Pricing is quote-based and scoped to your usage and team size.
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What is mySidewalk? mySidewalk is government software offering a data analysis and reporting platform that helps governments turn data into clear community reports. Founded in 2011 and based in Kansas City, Missouri, USA, mySidewalk helps government analysts and public-health teams deliver digital services, engage residents and operate more efficiently. Key features of mySidewalk Community data analysis Dashboards and storytelling Indicators and reporting Data integration Security and accessibility for public-sector use Reporting and integrations with government systems Who uses mySidewalk? mySidewalk is built for government analysts and public-health teams. It suits agencies that want community data analysis without paper-based, manual processes. Why choose mySidewalk? Compared with alternatives like Zencity, mySidewalk differentiates on community data analysis. Pricing is quote-based, often via public procurement, and scoped to your agency and modules.
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What is CityView? CityView is permitting and licensing software offering permitting, inspections, licensing and code enforcement software for local governments. CityView helps municipalities and counties work more efficiently and achieve better outcomes. Key features of CityView Permits Inspections Code enforcement Citizen portal Analytics and reporting Integrations with Esri ArcGIS, Microsoft 365, Tyler Technologies and more Who uses CityView? CityView is built for municipalities and counties. It suits teams that want permits without spreadsheets and disconnected tools. Why choose CityView? Compared with alternatives like Accela, CityView differentiates on permits. Pricing is quote-based and scoped to your usage and team size.
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What is LegiScan? LegiScan is legislative tracking software offering legislative tracking service and API covering all US states and Congress. LegiScan helps researchers and organizations work more efficiently and achieve better outcomes. Key features of LegiScan Bill tracking API Datasets Alerts Analytics and reporting Integrations with Salesforce, Microsoft 365, Outlook and more Who uses LegiScan? LegiScan is built for researchers and organizations. It suits teams that want bill tracking without spreadsheets and disconnected tools. Why choose LegiScan? Compared with alternatives like BillTrack50, LegiScan differentiates on bill tracking. Pricing is quote-based and scoped to your usage and team size.
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What is NEOGOV? NEOGOV is government software offering HR, recruiting, onboarding and payroll software built for the public sector. Founded in 2000 and based in El Segundo, California, USA, NEOGOV helps government HR and talent teams deliver digital services, engage residents and operate more efficiently. Key features of NEOGOV Public-sector recruiting and hiring Onboarding and HR management Payroll and performance Compliance and reporting Security and accessibility for public-sector use Reporting and integrations with government systems Who uses NEOGOV? NEOGOV is built for government HR and talent teams. It suits agencies that want public-sector recruiting and hiring without paper-based, manual processes. Why choose NEOGOV? Compared with alternatives like Tyler Technologies, NEOGOV differentiates on public-sector recruiting and hiring. Pricing is quote-based, often via public procurement, and scoped to your agency and modules.
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What is Envisio? Envisio is strategic plan management software offering strategy and performance management software for local governments. Founded in 2014 and based in Vancouver, British Columbia, Canada, Envisio helps cities and counties work more efficiently and achieve better outcomes. Key features of Envisio Strategic plan tracking Performance dashboards Public transparency Reporting Analytics and reporting Integrations with Esri ArcGIS, Microsoft 365, Salesforce and more Who uses Envisio? Envisio is built for cities and counties. It suits teams that want strategic plan tracking without spreadsheets and disconnected tools. Why choose Envisio? Compared with alternatives like ClearGov, Envisio differentiates on strategic plan tracking. Pricing is quote-based and scoped to your usage and team size.
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What is BallotTrax? BallotTrax is ballot tracking software offering ballot tracking and voter notification platform for mail ballots. BallotTrax helps election offices work more efficiently and achieve better outcomes. Key features of BallotTrax Ballot tracking SMS and email alerts Voter lookup Reporting Analytics and reporting Integrations with State voter databases, USPS, SMS gateways and more Who uses BallotTrax? BallotTrax is built for election offices. It suits teams that want ballot tracking without spreadsheets and disconnected tools. Why choose BallotTrax? Compared with alternatives like Democracy Live, BallotTrax differentiates on ballot tracking. Pricing is quote-based and scoped to your usage and team size.
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What is CivicClerk? CivicClerk is agenda management software offering agenda, minutes and public meeting management software for local governments. CivicClerk helps city and county clerks work more efficiently and achieve better outcomes. Key features of CivicClerk Agenda builder Minutes Public portal Video Analytics and reporting Integrations with Microsoft Word, YouTube, Zoom and more Who uses CivicClerk? CivicClerk is built for city and county clerks. It suits teams that want agenda builder without spreadsheets and disconnected tools. Why choose CivicClerk? Compared with alternatives like PrimeGov, CivicClerk differentiates on agenda builder. Pricing is quote-based and scoped to your usage and team size.
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What is ePermitHub? ePermitHub is electronic plan review software offering electronic plan review and permitting software for building departments. ePermitHub helps building and planning departments work more efficiently and achieve better outcomes. Key features of ePermitHub Plan review Markups Workflow Integrations Analytics and reporting Integrations with Esri ArcGIS, Microsoft 365, Tyler Technologies and more Who uses ePermitHub? ePermitHub is built for building and planning departments. It suits teams that want plan review without spreadsheets and disconnected tools. Why choose ePermitHub? Compared with alternatives like CityView, ePermitHub differentiates on plan review. Pricing is quote-based and scoped to your usage and team size.
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What is KNOWiNK? KNOWiNK is electronic poll books software offering electronic poll books and election management solutions for election offices. Based in St. Louis, Missouri, USA, KNOWiNK helps election officials work more efficiently and achieve better outcomes. Key features of KNOWiNK Poll books Voter check-in Election management Reporting Analytics and reporting Integrations with State voter databases, USPS, SMS gateways and more Who uses KNOWiNK? KNOWiNK is built for election officials. It suits teams that want poll books without spreadsheets and disconnected tools. Why choose KNOWiNK? Compared with alternatives like VR Systems, KNOWiNK differentiates on poll books. Pricing is quote-based and scoped to your usage and team size.
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What is Polco? Polco is community engagement software offering a civic engagement platform with surveys and data analytics for local governments. Founded in 2016 and based in Madison, Wisconsin, USA, Polco helps local governments work more efficiently and achieve better outcomes. Key features of Polco Community surveys National Community Survey Performance data Dashboards Analytics and reporting Integrations with Esri ArcGIS, Microsoft 365, Salesforce and more Who uses Polco? Polco is built for local governments. It suits teams that want community surveys without spreadsheets and disconnected tools. Why choose Polco? Compared with alternatives like Zencity, Polco differentiates on community surveys. Pricing is quote-based and scoped to your usage and team size.
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Government software helps public-sector agencies manage citizen services, permits, records, case management, and operations, improving service delivery, transparency, and efficiency under public accountability. This guide explains what government software is, how it works, what matters, and how to choose a platform.
Government software helps public-sector agencies manage citizen services, permits, records, case management, and operations, improving service delivery, transparency, and efficiency under public accountability. This guide explains what government software is, how it works, what matters, and how to choose a platform.
Government software (GovTech) covers systems public-sector organizations use to serve citizens and operate: citizen service portals, permitting and licensing, case management, records and document management, and agency-specific operations.
It is used by federal, state, and local agencies, municipalities, and public bodies to deliver services, manage workflows and records, and meet transparency, accessibility, and compliance requirements.
The category spans citizen engagement and 311 platforms, permitting/licensing, case management, records and FOIA, and agency-specific solutions. Buyers weigh public-sector compliance and security, accessibility, procurement fit, and integration with legacy systems.
Government software lets citizens request services and submit applications online, routes and manages cases and permits through agency workflows, maintains records and documents, and supports transparency and reporting, under public-sector security and compliance.
Platforms combine citizen-facing portals, workflow and case management, permitting/licensing, records and document management, and reporting, integrated with payment, identity, and legacy agency systems.
Agencies configure services and workflows; citizens self-serve online; staff process cases, permits, and records; and leaders report on performance and meet transparency obligations.
Online portals for citizens to request services, apply, pay, and track status.
Manage permit and license applications, reviews, approvals, and renewals.
Route and manage cases through agency workflows with tracking and records.
Manage records, documents, and public-records (FOIA) requests with retention.
Meet accessibility (e.g., WCAG/Section 508) and public-sector compliance requirements.
Government-grade security and reporting to support accountability and transparency.
Online self-service improves access, convenience, and satisfaction.
Workflow automation reduces manual processing and backlogs.
Records and reporting support public transparency and trust.
Built-in compliance and accessibility meet public-sector obligations.
Replacing paper and legacy processes modernizes agency operations.
| Type | Best for | Ideal size | Pros | Limitations |
|---|---|---|---|---|
| Citizen engagement / 311 | Service requests and engagement | Local to state | Better citizen access | Integration with back office |
| Permitting & licensing | Permits, licenses, inspections | Municipal to state | Streamlines approvals | Configuration effort |
| Case management | Agency case workflows | Any agency | Workflow and records | Agency-specific needs |
| Records / FOIA | Records and public-records requests | Any | Compliance and transparency | Focused scope |
Municipal Government: Deliver city services, permits, and 311 requests.
State Government: Run statewide services, licensing, and programs.
Federal Agencies: Manage programs, cases, and compliance at scale.
Public Safety: Support records and case management for safety agencies.
Health & Human Services: Manage benefits, cases, and citizen services.
Public Utilities & Works: Manage permits, assets, and service requests.
Confirm government security standards (e.g., FedRAMP/StateRAMP where relevant) and compliance.
Verify accessibility compliance (WCAG/Section 508) for citizen-facing services.
Match the platform to your need (citizen services, permitting, case, records).
Assess integration with existing legacy and agency systems.
Confirm the vendor fits public procurement, contract vehicles, and deployment needs.
Understand pricing models suited to government budgets and how it scales.
AI chatbots and assistants are improving citizen self-service.
Automation is reducing backlogs in permitting and case processing.
Analytics are improving service delivery and resource allocation.
Buyers should prioritize compliance, accessibility, use-case fit, and legacy integration over AI alone.
Government software (GovTech) covers systems public-sector organizations use to serve citizens and operate, citizen service portals, permitting and licensing, case management, records and document management, and agency-specific operations. Used by federal, state, and local agencies and municipalities, it improves service delivery, transparency, and efficiency while meeting strict public-sector security, accessibility, and compliance requirements.
Requirements vary by level and jurisdiction but often include frameworks like FedRAMP (federal cloud) or StateRAMP (state/local), along with data security, privacy, and sometimes specific agency requirements. Government data and services demand strong, certified security. Confirm a vendor meets the security standards and authorizations relevant to your agency before adopting, as this is frequently a procurement gate.
Government services must be accessible to all citizens, including people with disabilities, so citizen-facing software must comply with accessibility standards like WCAG and Section 508 (in the US). Accessibility is a legal requirement, not optional, for public services. Verify that any citizen-facing solution meets the applicable accessibility standards before deploying it for public use.
Permitting and licensing software manages applications for permits and licenses, submission, review, approvals, inspections, payments, and renewals, often with online citizen portals and agency workflows. It streamlines processes that are traditionally paper-based and slow, reducing backlogs and improving the citizen experience. It's common in municipal and state government for building permits, business licenses, and similar approvals.
Citizen-facing portals let people request services, submit applications, make payments, and track status online instead of in person or on paper, improving access and convenience, while back-office workflow automation speeds processing and reduces backlogs. Tools like 311 systems centralize service requests. The goal is more responsive, transparent, efficient service, assess both the citizen experience and back-office efficiency.
Public-sector purchasing follows formal procurement processes, contract vehicles, and budget cycles that are lengthier and more complex than commercial buying. A vendor's availability on relevant procurement vehicles and experience with government contracting can significantly affect feasibility and timelines. Factor procurement fit and the vendor's public-sector track record into your evaluation, not just the software's features.
Common models include subscription per user or per population served, modules, or enterprise/agency licensing, often structured to fit government budgets and procurement. Costs and contracting vary widely. Clarify the pricing model, how it scales, what's included, and how it aligns with your budget cycle and procurement process when evaluating options.
Prioritize public-sector security and compliance (e.g., FedRAMP/StateRAMP where relevant), accessibility (WCAG/Section 508) for citizen services, fit for your use case (services, permitting, case, records), integration with legacy systems, and procurement and deployment fit. Check references with similar agencies, and given procurement and change-management complexity, plan implementation carefully before committing.