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AI chatbot for local government
Citibot is AI resident communication software offering an AI chatbot and text platform for local governments to answer resident questions. Founded in 2017 and based in Charleston, South Carolina, USA, Citibot helps municipalities work more efficiently and achieve better outcomes.
Citibot is built for municipalities. It suits teams that want AI chat and text without spreadsheets and disconnected tools.
Compared with alternatives like Polimorphic, Citibot differentiates on AI chat and text. Pricing is quote-based and scoped to your usage and team size.
Pricing Model
Quote-based
Starting Price
Contact vendor
Free Options
Free trial
Core Citibot for growing teams. Contact for a quote.
Advanced Citibot for larger organizations. Contact for a quote.
| Feature | Professional Popular | Enterprise |
|---|---|---|
| AI chat and text | , | |
| 311 request intake | , | |
| Integrations | , | |
| Analytics and reporting | , | |
| Standard support | , | |
| Everything in Professional | , | |
| multilingual support | , | |
| analytics | , | |
| Advanced security and controls | , | |
| Dedicated support and onboarding | , |
Other
CRM
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API Types
SDK Availability
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Developer Features
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Compliance Standards
SOC 2 Type II
EnterpriseISO 27001
EnterpriseGDPR Compliant
GlobalHIPAA
HealthcarePCI DSS
FinanceCCPA
PrivacyFedRAMP
GovernmentCSA STAR
CloudDeployment & Data
Data Residency Options
Verify with vendor for your specific region requirements.
