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Digital government and 311 engagement platform
Rock Solid is government software offering digital government solutions including 311, permitting and constituent engagement (OneView). Founded in 1992 and based in San Juan, Puerto Rico, Rock Solid helps cities and counties improving service delivery deliver digital services, engage residents and operate more efficiently.
Rock Solid is built for cities and counties improving service delivery. It suits agencies that want 311 and constituent engagement without paper-based, manual processes.
Compared with alternatives like GovPilot, Rock Solid differentiates on 311 and constituent engagement. Pricing is quote-based, often via public procurement, and scoped to your agency and modules.
Pricing Model
Quote-based
Starting Price
Contact vendor
Free Options
Free trial
Core Rock Solid for a single agency or department. Contact for a quote.
Advanced Rock Solid for larger governments and multi-department deployments. Contact for a quote.
| Feature | Agency Popular | Enterprise |
|---|---|---|
| 311 and constituent engagement | , | |
| permitting and licensing | , | |
| Reporting and dashboards | , | |
| Integrations | , | |
| Standard support | , | |
| Everything in Agency | , | |
| asset and work management | , | |
| digital services | , | |
| Advanced analytics | , | |
| Dedicated support and onboarding | , |
Other
CRM
Finance
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API Types
SDK Availability
Verify SDK availability in vendor's documentation.
Developer Features
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Compliance Standards
SOC 2 Type II
EnterpriseISO 27001
EnterpriseGDPR Compliant
GlobalHIPAA
HealthcarePCI DSS
FinanceCCPA
PrivacyFedRAMP
GovernmentCSA STAR
CloudDeployment & Data
Data Residency Options
Verify with vendor for your specific region requirements.
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