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Customer success software for SMBs
Akita is a customer success platform for small and mid-sized B2B SaaS teams, offering customer health scoring, segments, playbooks, alerts, and task management to manage accounts proactively. It connects to your CRM, billing, and support tools to centralize customer data affordably.
Akita targets SMB customer success teams that want a practical, budget-friendly CS tool. Pricing is per user per month with tiers, billed in US dollars, with a trial.
Pricing Model
Subscription
Starting Price
$60/mo
Free Options
Free trial
| Feature | Team | Business Popular |
|---|---|---|
| Health scores | — | |
| Segments | — | |
| Playbooks | — | |
| Alerts and tasks | — | |
| CRM integration | — | |
| Advanced automation | — | |
| More integrations | — | |
| Custom scoring | — | |
| Reporting | — | |
| API access | — |
CRM
Finance
Communication
Analytics
Missing an integration?
API Types
SDK Availability
Verify SDK availability in vendor's documentation.
Developer Features
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Compliance Standards
SOC 2 Type II
EnterpriseISO 27001
EnterpriseGDPR Compliant
GlobalHIPAA
HealthcarePCI DSS
FinanceCCPA
PrivacyFedRAMP
GovernmentCSA STAR
CloudDeployment & Data
Data Residency Options
Verify with vendor for your specific region requirements.
Customer success platform with SuccessBLOCs
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