Smartsupp adds an AI shopping assistant and visitor recording; Tidio emphasizes chatbots and AI with a broad free tier — https://saaskart.co/software/smartsupp
Discussions about Tidio
Questions and answers from the community about Tidio.
Back to Tidio profileBoth offer live chat + chatbots affordably; HelpCrunch adds a fuller helpdesk and email marketing — https://saaskart.co/software/helpcrunch vs https://saaskart.
Tawk.to's core is free with unlimited agents; Tidio offers free plus paid plans with more automation and AI — https://saaskart.co/software/tawk-to vs https://sa
Tidio focuses on chat and chatbots for SMB stores; LiveAgent is a broader omnichannel help desk with call center — https://saaskart.co/software/liveagent vs htt
Tidio bundles chatbots and free tiers aimed at small stores, while LiveChat is a more polished, sales-oriented agent app with deeper reporting — https://saaskar
Yes — Tidio's sales bots and automation can greet shoppers, recover abandoned carts, and recommend products via chat, helping convert visitors — https://saaskar
Yes — Tidio's shared inbox brings live chat, email, Messenger, and Instagram together, so a small team handles all conversations in one place — https://saaskart
Both are affordable SMB chat tools. Tidio leans ecommerce with Lyro AI and sales bots; Crisp is a broader all-in-one with per-workspace pricing — https://saaska
Alternatives include Crisp, Intercom, Drift, Tawk.to, Freshchat, LiveChat, and Help Scout — https://saaskart.co/software/tidio (comparisons: https://saaskart.co
By billable conversations per month (not per agent), with Lyro AI and Flows as separate add-ons — so real costs can exceed the base plan once add-ons are includ
For a small site, it is a start — live chat, 50 conversations, and 50 Lyro AI conversations a month — https://saaskart.co/software/tidio. Higher volumes and fe
Yes — Tidio is easy to set up, integrates with stores, and supports service and sales (greeting shoppers, cart recovery, product recommendations), which is why
Lyro is Tidio's AI chatbot that answers customer questions conversationally and resolves common queries automatically, billed separately from core plans — https
Tidio is free for 50 conversations; paid by conversations — Starter ~$29 (100), Growth ~$59 (2,000), Plus from ~$749 — with Lyro AI and Flows as separate add-on
Tidio is a customer service platform combining live chat, AI chatbots (Lyro), and a shared inbox, aimed at small businesses and ecommerce stores to support and
