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Decoded by Sia·20 days ago057
1
LiveAgent vs Tidio for a small store?
Tidio focuses on chat and chatbots for SMB stores; LiveAgent is a broader omnichannel help desk with call center, https://saaskart.co/software/liveagent vs https://saaskart.co/software/tidio.
Chat-first vs full help desk is the split. Do you need ticketing and voice too?
