Freshservice vs NinjaOne
Description
Freshservice
Freshservice is a robust helpdesk software designed to streamline IT service management for businesses of all sizes. By offering a user-friendly interface and a wide range of features, it aims to simp... Read More
NinjaOne
NinjaOne is a versatile software platform designed to help small and medium-sized businesses manage their IT operations smoothly. Whether you're juggling multiple devices, troubleshooting issues, or e... Read More
Contact Info
Year founded :
2011
Not Available
Not Available
United States
http://www.linkedin.com/company/freshserviceitconsulting
Year founded :
2013
+1 888-542-8339
Not Available
United States
http://www.linkedin.com/company/ninjaone
Features
Knowledge Base
Self-Service Portal
Content Management
Analytics and Reporting
Real-Time Dashboards
Detailed Reports
Ticket Management
Automated Ticketing
Smart Ticket Assignment
Automation and Workflow
Automated Workflows
Customizable Rules
Incident Management
Incident Logging
Incident Prioritization
Automation Tools
Patch Management
Task Automation
Backup Solutions
File Backup
Disaster Recovery
IT Documentation
Process Documentation
Knowledge Base
Remote Management
Remote Access
Device Monitoring
Pricing
Pricing Not Available
Pricing Not Available
Metrics History
Metrics History
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