ConnectWise vs Kaseya: Which IT Service Management Is Better in 2026?
Compare pricing, features, integrations, verified reviews, AI capabilities, security, and customer satisfaction — side by side, with no marketing spin.
- Rating
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- Reviews
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- From
- Custom
The Short Answer
ConnectWise vs Kaseya, in 15 seconds
Choose ConnectWise if…
- You want to trial before paying
- You depend on a broad integration ecosystem
- You have strict security & compliance needs
- You need the broader feature set
Choose Kaseya if…
- You want deeper AI and automation features
Head-to-Head Scorecard
How ConnectWise and Kaseya score
ConnectWise leads on 5 of 9 measured dimensions.
- Even
Customer Rating
Average score from verified user reviews
ConnectWiseNo reviewsKaseyaNo reviews - Even
Review Volume
Number of verified reviews — a proxy for adoption
ConnectWise0Kaseya0 - Even
Entry Pricing
Lowest published starting price (free plan = lowest)
ConnectWiseCustomKaseyaCustom - ConnectWise
Free Access
Availability of a free plan and/or free trial
ConnectWiseFree trialKaseyaPaid only - ConnectWise
Integrations
Number of listed third-party integrations
ConnectWise8Kaseya0 - ConnectWise
Features
Number of listed product capabilities
ConnectWise8Kaseya6 - Kaseya
AI Features
Capabilities mentioning AI, automation or ML
ConnectWise—Kaseya1 - ConnectWise
Security & Compliance
Number of listed compliance certifications
ConnectWise4Kaseya— - ConnectWise
Platforms & Deployment
Supported platforms and deployment options
ConnectWise6Kaseya3
Feature Comparison
ConnectWise vs Kaseya feature breakdown
Search or filter the full feature matrix — core features, AI, integrations, APIs, security and compliance.
ConnectWise
KaseyaPricing Comparison
ConnectWise vs Kaseya pricing
Entry pricing, plan tiers and the cost factors that shape total cost of ownership.
ConnectWise
Custom to start- ~35-145 dollars per user
- Ticketing and projects
- Billing
- Service management
- ~1.50-3.50 dollars per agent
- Essential, Pro, Premium
- Endpoint management
- ScreenConnect included
- PSA + RMM + CPQ
- ~9,000 dollars per year (SMB MSP)
- Unified platform
- CPQ and cybersecurity
Kaseya
Custom to start- RMM
- Endpoint management
- Backup
- Network management
Total cost of ownership factors
Beyond list price, factor in implementation, training, add-ons and per-seat scaling when estimating total cost of ownership.
Pros & Cons
ConnectWise vs Kaseya: strengths and trade-offs
ConnectWise
Pros
- Free trial offered
- Broad integration ecosystem (8)
- Compliance: SOC 2, GDPR, ISO 27001
- Public API available
Cons
- No free plan
- Pricing is quote-based (less transparent)
Kaseya
Pros
- Stronger AI / automation features
- Public API available
Cons
- No free plan
- No free trial
- Pricing is quote-based (less transparent)
- Fewer native integrations than the alternative
- No compliance certifications listed
Buyer Fit
Who should use ConnectWise vs Kaseya?
Startups
Either
Either keeps early-stage costs lowest with its entry tier.
Small businesses
Either
Either offers the most accessible pricing for lean teams.
Agencies
ConnectWise
ConnectWise connects to more tools for multi-client workflows.
Enterprises
ConnectWise
ConnectWise leads on compliance and breadth for complex needs.
Ecommerce
ConnectWise
ConnectWise integrates with more of the commerce stack.
SaaS companies
Kaseya
Kaseya is the more developer- and automation-friendly choice.
Integration overlap
Only in ConnectWise (8)
Only in Kaseya (0)
Keep Exploring
Other alternatives worth considering
Similar it service management products buyers compare alongside ConnectWise and Kaseya.
Ask SIA which solution fits your business
SIA, Saaskart's AI buying assistant, weighs ConnectWise and Kaseya against your team size, budget, integrations and compliance needs — then recommends the right fit and the questions to ask each vendor.
Get a personalised recommendationConnectWise vs Kaseya — Frequently Asked Questions
What is the difference between ConnectWise and Kaseya?
ConnectWise and Kaseya are both IT Service Management solutions. ConnectWise is rated 0.0/5 by 0 users, while Kaseya is rated 0.0/5 by 0 users. The main differences lie in pricing, features, and target audience.
Which is better, ConnectWise or Kaseya?
Based on user ratings, ConnectWise scores higher at 0.0/5. The best choice depends on your team size, budget, and specific requirements.
Which is cheaper, ConnectWise or Kaseya?
Both products have custom pricing. We recommend contacting both vendors for a quote tailored to your team size.
Does ConnectWise or Kaseya have a free plan?
Neither ConnectWise nor Kaseya currently offers a free plan, but ConnectWise provides a free trial.
Can I switch from ConnectWise to Kaseya?
Switching between ConnectWise and Kaseya is possible. Both support data export. Check integration compatibility and plan for data migration to minimise disruption to your team.
Who should use ConnectWise vs Kaseya?
ConnectWise is best suited for teams that prioritise enterprise features. Kaseya works well for teams needing advanced capabilities.
Our Verdict
The bottom line on ConnectWise vs Kaseya
Best Overall
Either
It's a tie balances user satisfaction and proven adoption.
Best for Startups
Either
It's a tie has the friendliest entry point for new teams.
Best for Enterprise
ConnectWise
ConnectWise leads on compliance and feature breadth.
Best Value
Either
It's a tie delivers the lowest cost to get started.
Best AI Features
Kaseya
Kaseya ships more AI and automation.
Highest Rated
Either
Both earn equal user ratings.