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Braze vs Klaviyo: Which Marketing Automation Is Better in 2026?

Compare pricing, features, integrations, verified reviews, AI capabilities, security, and customer satisfaction — side by side, with no marketing spin.

Rating
Reviews
0
From
Custom

in Marketing Automation

Rating
Reviews
0
From
$20/mo

in Marketing Automation

The Short Answer

Braze vs Klaviyo, in 15 seconds

Choose Braze if…

  • You depend on a broad integration ecosystem
  • You have strict security & compliance needs

Choose Klaviyo if…

  • You want the lower entry price
  • You need a genuinely free plan
  • You want deeper AI and automation features

Head-to-Head Scorecard

How Braze and Klaviyo score

It's evenly matched — each leads on 3 of 9 measured dimensions.

  • Customer Rating

    Average score from verified user reviews

    Even
    Braze
    No reviews
    Klaviyo
    No reviews
  • Review Volume

    Number of verified reviews — a proxy for adoption

    Even
    Braze
    0
    Klaviyo
    0
  • Entry Pricing

    Lowest published starting price (free plan = lowest)

    Klaviyo
    Braze
    Custom
    Klaviyo
    $20/mo
  • Free Access

    Availability of a free plan and/or free trial

    Klaviyo
    Braze
    Free trial
    Klaviyo
    Free plan + trial
  • Integrations

    Number of listed third-party integrations

    Braze
    Braze
    10
    Klaviyo
    8
  • Features

    Number of listed product capabilities

    Even
    Braze
    12
    Klaviyo
    12
  • AI Features

    Capabilities mentioning AI, automation or ML

    Klaviyo
    Braze
    1
    Klaviyo
    2
  • Security & Compliance

    Number of listed compliance certifications

    Braze
    Braze
    5
    Klaviyo
    4
  • Platforms & Deployment

    Supported platforms and deployment options

    Braze
    Braze
    3
    Klaviyo
    2

Feature Comparison

Braze vs Klaviyo feature breakdown

Search or filter the full feature matrix — core features, AI, integrations, APIs, security and compliance.

Braze
Klaviyo
Overview
User rating
Pricing model
Custom quote (usage: MAU + volume)
Based on active profiles, per month
Starting price
Custom
$20/mo
Free version
Free trial
Features
Key capabilities
Cross-channel messaging (push, email, SMS, in-app)WhatsApp and webReal-time data ingestionJourney orchestration (Canvas)SegmentationPersonalization+6
Email marketingSMS marketingMarketing automation flowsSegmentationBuilt-in customer data platformPersonalization+6
AI features
AI (Sage AI/BrazeAI)
Marketing automation flowsPredictive analytics
Integrations & API
Integrations
SegmentSnowflakemParticleAmplitudeShopifySalesforce+4
ShopifyWooCommerceBigCommerceMagentoMeta AdsGoogle Ads+2
Public API
Platforms
Deployment
CloudSaaS
Cloud
Platforms
Web
Web
Mobile support
Security & Compliance
Compliance
SOC 2ISO 27001GDPRHIPAACCPA
SOC 2 Type IIGDPRCCPAISO 27001
Vendor
Company
Verified
Founded
2012
Headquarters
Boston, Massachusetts, USA

Pricing Comparison

Braze vs Klaviyo pricing

Entry pricing, plan tiers and the cost factors that shape total cost of ownership.

Braze

Custom to start
EssentialsCustom
  • Cross-channel messaging
  • Canvas journeys
  • Segmentation
  • A/B testing
ProCustom
  • Everything in Essentials
  • Advanced personalization
  • AI (Sage AI)
  • Advanced analytics
EnterpriseCustom
  • Highest scale and channels
  • Advanced AI and predictions
  • Data warehouse integration
  • Dedicated support

Klaviyo

$20/mo to start
FreeFree
  • Up to 250 profiles
  • 500 email sends/month
  • 150 SMS/MMS credits
  • Email support (60 days)
Email$20/month
  • Email campaigns & flows
  • Segmentation & personalization
  • A/B testing
  • Built-in CDP
Email + SMS$35/month
  • Everything in Email
  • SMS & MMS marketing
  • Unified profiles
  • SMS automation flows
EnterpriseCustom
  • Custom volume
  • Advanced deliverability
  • Dedicated support
  • Custom onboarding

Total cost of ownership factors

Free planBraze Klaviyo
Free trial to evaluateBraze Klaviyo
Transparent published pricingBraze Klaviyo
Public API (build vs. buy add-ons)Braze Klaviyo

Beyond list price, factor in implementation, training, add-ons and per-seat scaling when estimating total cost of ownership.

Pros & Cons

Braze vs Klaviyo: strengths and trade-offs

Braze

Pros

  • Free trial offered
  • Broad integration ecosystem (10)
  • Compliance: SOC 2, ISO 27001, GDPR
  • Public API available

Cons

  • No free plan
  • Pricing is quote-based (less transparent)

Klaviyo

Pros

  • Free plan available
  • Free trial offered
  • Compliance: SOC 2 Type II, GDPR, CCPA
  • Stronger AI / automation features
  • Public API available

Cons

  • Fewer native integrations than the alternative

Buyer Fit

Who should use Braze vs Klaviyo?

Startups

Klaviyo

Klaviyo keeps early-stage costs lowest with its entry tier.

Small businesses

Klaviyo

Klaviyo offers the most accessible pricing for lean teams.

Agencies

Braze

Braze connects to more tools for multi-client workflows.

Enterprises

Braze

Braze leads on compliance and breadth for complex needs.

Ecommerce

Braze

Braze integrates with more of the commerce stack.

SaaS companies

Klaviyo

Klaviyo is the more developer- and automation-friendly choice.

Integration overlap

Shared integrations (1)

Shopify

Only in Braze (9)

SegmentSnowflakemParticleAmplitudeSalesforceTwilioAppsFlyerAdjustBigQuery

Only in Klaviyo (7)

WooCommerceBigCommerceMagentoMeta AdsGoogle AdsRechargeGorgias

Keep Exploring

Other alternatives worth considering

Similar marketing automation products buyers compare alongside Braze and Klaviyo.

Ask SIA which solution fits your business

SIA, Saaskart's AI buying assistant, weighs Braze and Klaviyo against your team size, budget, integrations and compliance needs — then recommends the right fit and the questions to ask each vendor.

Get a personalised recommendation

Braze vs Klaviyo — Frequently Asked Questions

What is the difference between Braze and Klaviyo?

Braze and Klaviyo are both Marketing Automation solutions. Braze is rated 0.0/5 by 0 users, while Klaviyo is rated 0.0/5 by 0 users. The main differences lie in pricing, features, and target audience.

Which is better, Braze or Klaviyo?

Based on user ratings, Braze scores higher at 0.0/5. The best choice depends on your team size, budget, and specific requirements.

Which is cheaper, Braze or Klaviyo?

Klaviyo is the more affordable option, starting at $20/month.

Does Braze or Klaviyo have a free plan?

Klaviyo offers a free plan. Braze does not have a free tier but does offer a free trial.

Can I switch from Braze to Klaviyo?

Switching between Braze and Klaviyo is possible. Both support data export. Check integration compatibility and plan for data migration to minimise disruption to your team.

Who should use Braze vs Klaviyo?

Braze is best suited for teams that prioritise enterprise features. Klaviyo works well for teams looking to start free and scale.

Our Verdict

The bottom line on Braze vs Klaviyo

Best Overall

Either

It's a tie balances user satisfaction and proven adoption.

Best for Startups

Klaviyo

Klaviyo has the friendliest entry point for new teams.

Best for Enterprise

Braze

Braze leads on compliance and feature breadth.

Best Value

Klaviyo

Klaviyo delivers the lowest cost to get started.

Best AI Features

Klaviyo

Klaviyo ships more AI and automation.

Highest Rated

Either

Both earn equal user ratings.

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