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Conversational apps for customer service
Hubtype is a conversational apps AI agent offering a platform for building rich conversational apps and AI agents on messaging channels. Founded in 2016 and based in Barcelona, Spain, Hubtype helps enterprise B2C brands automate conversational apps work and get results faster.
Hubtype takes text as input and produces text and rich media. It combines large language models with task-specific AI, with the vendor managing prompts, models and updates. It connects to tools such as Salesforce Service Cloud, Zendesk, Genesys and ServiceNow, so the agent works inside existing workflows.
Hubtype is built for enterprise B2C brands. It suits teams that want rich messaging flows and AI agents without adding headcount, while keeping people in control of review and final decisions.
Hubtype is often compared with Cognigy. Hubtype stands out for rich messaging flows and WhatsApp and web channels. The right choice depends on your workflow, integrations and budget, so compare both on a real task.
Pricing Model
Subscription
Starting Price
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Free Options
Free trial
Hubtype for individuals and growing teams. See hubtype.com for current pricing.
Hubtype for larger organizations with security and admin needs. Contact sales for a quote.
| Feature | Pro Popular | Enterprise |
|---|---|---|
| Rich messaging flows | , | |
| AI agents | , | |
| Higher usage limits | , | |
| Integrations | , | |
| Email support | , | |
| Everything in Pro | , | |
| WhatsApp and web channels | , | |
| Contact center handoff | , | |
| SSO and admin controls | , | |
| Dedicated support | , |
Other
CRM
Communication
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API Types
SDK Availability
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Developer Features
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Compliance Standards
SOC 2 Type II
EnterpriseISO 27001
EnterpriseGDPR Compliant
GlobalHIPAA
HealthcarePCI DSS
FinanceCCPA
PrivacyFedRAMP
GovernmentCSA STAR
CloudDeployment & Data
Data Residency Options
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