Senseforth

What is Senseforth?

Senseforth is an enterprise conversational AI company, founded in 2017, that builds AI virtual assistants for text and voice, plus speech analytics, semantic search and agent assist.

Key capabilities of Senseforth

• Text and voice assistants: AI virtual assistants across channels
• BFSI chatbots: Assistants specialized for banking, financial services and insurance
• NLU engine: Natural language understanding for intents and queries
• Agent assist: Support for human agents during conversations
• Speech analytics: Analysis of voice interactions
• Semantic search: Search that understands meaning
• Analytics and reporting: Reporting on assistant performance

How Senseforth works

Enterprises deploy Senseforth assistants on web, mobile and voice channels. An NLU engine interprets customer requests, and generative conversational AI composes answers. Agent assist and analytics tools support human teams and measure results. HDFC Bank's Eva assistant, launched in 2017, runs on Senseforth technology.

Who uses Senseforth?

Senseforth serves banks, insurers and large enterprises. Clients include Prudential Financial, the Government of India, Nestle, HDFC Bank, Bosch and SBI Cards, across 165+ enterprise solutions in North America, Asia-Pacific and Europe.

Senseforth pricing

Senseforth does not publish prices. Enterprise engagements are quoted by the vendor.

Senseforth alternatives

Alternatives include CoRover, an Indian conversational AI platform, and general assistants such as Poe and Character.AI, which serve consumers. Senseforth targets regulated enterprise use, especially BFSI.