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Gainsight is a leading enterprise customer success platform that helps companies reduce churn, drive retention and expansion, and operationalize customer success at scale by centralizing customer data, health scores, and workflows. It is the category-defining tool for large customer success organizations managing complex customer portfolios. The platform aggregates data from CRM, product usage, support, and surveys to compute customer health scores, surfaces risks and opportunities, automates playbooks and CSM workflows, manages renewals and expansion, and reports on customer success metrics. With modules spanning customer success, product experience, and community, it aims to be the system of record for the post-sale customer relationship. Gainsight uses quote-based, per-user annual pricing, generally 150 to 300 dollars per user per month (Essentials roughly 1,200 to 2,400 dollars per user per year, Enterprise 2,400 to 4,200 dollars), with a median deal around 50,000 dollars per year and significant implementation costs, targeting mid-market and enterprise customer success teams. Aimed at large customer success organizations, it competes with ChurnZero, Vitally, Custify, Totango, and Planhat.

Datto, a Kaseya company, provides business continuity and disaster recovery (BCDR), backup, and data protection purpose-built for managed service providers and the businesses they serve. Its flagship SIRIS combines purpose-built hardware, software, and cloud into an all-in-one BCDR solution that lets MSPs deliver fast local and cloud recovery from a multi-tenant portal. The platform covers image-based backup, instant local and cloud virtualization, ransomware detection, SaaS protection for Microsoft 365 and Google Workspace, and multi-tenant MSP management, sold through MSP partners with pricing that varies by appliance, storage, retention, and term (SIRIS solutions start around $995). Its MSP-first, all-in-one model differentiates it from DIY backup tools. Datto serves MSPs and the SMBs they support that want reliable business continuity and fast recovery without building their own infrastructure. Its unified hardware-software-cloud approach, ransomware protection, and MSP tooling make it a leading BCDR platform for the channel.

Tock is a reservation, event, and experience management platform for restaurants, wineries, bars, and hospitality businesses, known for enabling prepaid reservations, ticketed events, deposits, and experiences alongside standard bookings. Its model helps venues reduce no-shows, sell special experiences, and capture revenue upfront, while providing guest data, marketing, and operational tools to manage the full guest journey. Tock is used by fine dining restaurants, wineries, and experiential venues that want more control over bookings and revenue than a basic reservation book offers. Its prepaid and ticketing capabilities suit tasting menus, events, and high-demand seatings, its CRM builds guest relationships, and its integrations connect to POS and marketing. For hospitality operators monetizing experiences and reducing no-shows, Tock provides a differentiated platform.

Bigstream is a software product listed on Saaskart. Compare Bigstream against alternatives on pricing, features, integrations, and verified reviews. This profile is unclaimed, if you represent Bigstream, you can claim it to add full details.

iCIMS is an enterprise talent acquisition platform that helps large organizations attract, engage, hire, and advance talent at scale. Its suite includes an applicant tracking system (ATS), candidate relationship management (CRM) and recruitment marketing, career sites, text and video engagement, offer and onboarding tools, and AI-powered matching and assistance. Enterprises use iCIMS as a unified system to manage high-volume, complex hiring across regions. iCIMS uses custom, quote-based pricing based on company size, employee count, and the modules selected.

Workable is a recruiting and HR software platform that helps companies attract, evaluate, and hire candidates. It combines an applicant tracking system (ATS) with AI-powered sourcing, one-click job posting to 200+ boards, structured evaluations, interview scheduling, and offer management, plus onboarding and lightweight HR features. It is popular with small and mid-sized businesses that want a complete hiring toolkit without enterprise complexity. Workable offers Standard and Premier plans, with pricing based on company size and a pay-as-you-go option.

Cin7 is a cloud-based inventory and order management platform that helps product businesses keep stock, orders, and sales channels in sync. It manages inventory across multiple locations, automates purchasing and order workflows, connects to e-commerce, marketplaces, POS, and accounting tools, and supports B2B, wholesale, and light manufacturing. Retailers, wholesalers, and manufacturers use Cin7 to avoid stockouts, fulfill orders accurately, and get a single view of inventory. Cin7 offers Core and Omni product lines with plans priced by orders, users, and features.

SmartRecruiters is an enterprise talent acquisition suite that helps mid-market and large organizations run collaborative, AI-powered hiring at scale. It provides a modern applicant tracking system, a career site and CRM for sourcing, collaborative hiring workflows, and a marketplace of integrations, positioned as a system of record for the entire recruiting process. The platform emphasizes candidate experience and hiring-team collaboration: branded career sites, one-click job distribution, structured interviews and scorecards, offer management, and analytics, with AI tools for matching, screening, and increasingly agentic assistance under its SmartOS direction. It is designed for high-volume and global hiring, with compliance, localization, and configurability that enterprises require. SmartRecruiters uses tiered pricing - Essential, Professional, High-Volume, and Complete - with Essential starting around 14,995 dollars per year and higher tiers custom-quoted, commonly ranging from tens of thousands into six figures based on headcount. Following SAP completing its acquisition in September 2025, licensing is expected to evolve, and the free tier has been retired, placing SmartRecruiters firmly in the enterprise bracket alongside Greenhouse, Workday Recruiting, and iCIMS.

Ibm Decision Optimization is a software product listed on Saaskart. Compare Ibm Decision Optimization against alternatives on pricing, features, integrations, and verified reviews. This profile is unclaimed, if you represent Ibm Decision Optimization, you can claim it to add full details.

Cisco Duo is a cloud-based multi-factor authentication (MFA) and secure access platform that protects organizations against credential-based attacks. It adds MFA and passwordless authentication, verifies user and device trust, provides single sign-on, and enforces adaptive access policies before granting access to applications. Known for ease of deployment and a strong user experience, Duo is used by organizations of all sizes to implement zero-trust security. Cisco Duo offers a free tier for small teams plus Essentials, Advantage, and Premier editions priced per user.