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Digital insights and product analytics that capture all user behavior
Updated
Heap by Contentsquare is a digital insights and product analytics platform that shows everything users do on a site or app, surfacing the "unknown unknowns" other tools miss. It captures behavioral data automatically and provides journey maps, charts and an AI assistant called Sense.
Heap is used by product, marketing and data teams in SaaS, retail and e-commerce, healthcare and financial services that want to understand funnels, adoption and retention without instrumenting every event by hand.
Heap lists a Free plan for up to 10,000 monthly sessions, a Growth plan priced from an estimate based on your sessions, and Pro and Premier plans on custom session-based pricing. Exact Growth pricing depends on traffic.
Alternatives to Heap include Amplitude, Mixpanel, PostHog and Google Analytics. Amplitude and Mixpanel require more upfront event tracking, PostHog is open source with session replay, and Google Analytics is a free web analytics tool.
Pricing Model
FREEMIUM
Starting Price
Contact vendor
Free Options
Free version, Free trial
| Feature | Free | Growth | Pro | Premier |
|---|---|---|---|---|
| Up to 10k monthly sessions | , | , | , | |
| Core analytics charts | , | , | , | |
| 6 months data history | , | , | , | |
| SSO | , | , | , | |
| Unlimited users and reports | , | , | , | |
| 12 months data history | , | , | , | |
| Estimate based on sessions | , | , | , | |
| Account analytics | , | , | , | |
| Report alerts | , | , | , | |
| Custom session pricing | , | , | , | |
| Data warehouse integration | , | , | , | |
| Unlimited projects | , | , | , | |
| Dedicated CSM | , | , | , |
API Types
SDK Availability
Verify SDK availability in vendor's documentation.
Developer Features
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Compliance Standards
SOC 2 Type II
EnterpriseISO 27001
EnterpriseGDPR Compliant
GlobalHIPAA
HealthcarePCI DSS
FinanceCCPA
PrivacyFedRAMP
GovernmentCSA STAR
CloudDeployment & Data
Data Residency Options
Verify with vendor for your specific region requirements.
Digital insights and product analytics with autocapture
Digital analytics platform for product and behavioral insights
Open-source product analytics, replays, flags, and more.
Product analytics to understand and improve user behavior.
Quick comparisons
