Fireflies

Fireflies (Fireflies.ai) is an AI meeting assistant that automatically records, transcribes, and summarizes your meetings across Zoom, Google Meet, Microsoft Teams, and more. Its bot joins calls, captures the conversation, and produces searchable transcripts plus AI-generated summaries, action items, and highlights — so participants can focus on the discussion instead of note-taking, and anyone who missed a meeting can catch up quickly. It is widely used by sales, customer success, recruiting, and general teams to capture and act on what was said.

Beyond transcription, Fireflies adds conversation intelligence and workflow. AI summaries and smart search make hours of calls instantly findable; topic and sentiment tracking surface insights across meetings; and it pushes notes and action items into tools like CRMs, Slack, Notion, and task managers. Fireflies uses AI credits for advanced features (ask-AI questions across meetings, custom prompts), supports team analytics, and offers integrations and an API. Its combination of accurate transcription, summaries, and downstream automation makes meetings a searchable, actionable knowledge base.

Fireflies serves sales, CS, recruiting, and cross-functional teams that run lots of meetings. Pricing is per seat: a Free plan (unlimited transcription but limited storage and no downloads), a Pro plan around $10/seat/month (billed annually; $18 monthly) with more storage and AI credits, a Business plan around $19/seat/month (annual; $29 monthly) adding unlimited storage and conversation intelligence, and an Enterprise plan around $39/seat/month with SSO, SCIM, HIPAA, and more. It competes with Otter, tl;dv, Fathom, and Gong, differentiating on affordable AI transcription plus conversation intelligence and broad integrations.