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Loyalty and retention marketing platform
Updated
Eber is a retention marketing platform for brands that want to turn one-time buyers into repeat customers through loyalty programs. It combines points and tiers, gift cards and paid memberships, a consumer CRM and automated messaging. Headquartered in Singapore, it serves restaurants, retail, hotels, ecommerce and beauty and wellness businesses.
Eber connects to a POS or shopping cart so purchases are matched to members. Customers join a digital program and earn and redeem rewards without a physical card, and marketers segment members and trigger messages from the CRM.
Restaurants, retailers, hotels, ecommerce brands and beauty businesses, mostly in Asia, running their own loyalty programs. The vendor names Petworld, The Sukhothai Bangkok, Hextar Retail Group, Lalamove and Mount Faber Leisure Group as customers.
Eber lists four plans billed annually: Lite at $69 per month, Standard at $299, Scale at $999 and Enterprise at $3,500. Standard adds segment targeting, custom branding, gift cards, gamification and API access. Scale adds advanced points rules, role-based access and an audit log, and Enterprise adds custom reports and a BI connector.
Eber names POS integrations such as Eats365, AppPOS and Hitpay, ecommerce carts including OpenCart, Prestashop and ShopBase, and messaging tools like Dotdigital, Klaviyo, CleverTap, Emarsys and WATI. It also lists Deliverect, Oddle and Sevenrooms, and says it connects with 80+ more tools.
HubSpot and ActiveCampaign are general marketing automation platforms where loyalty is not the core product. Braze and Marketo are enterprise engagement and campaign platforms, whereas Eber is built around loyalty programs and retail or hospitality data.
Pricing Model
SUBSCRIPTION
Starting Price
$69/mo
Free Options
Free trial
| Feature | Lite | Standard | Scale | Enterprise |
|---|---|---|---|---|
| Points and tiers | , | , | , | |
| Member site | , | , | , | |
| Automated messaging | , | , | , | |
| Billed annually | , | , | , | |
| Segment targeting | , | , | , | |
| Gift cards | , | , | , | |
| Gamification | , | , | , | |
| API access | , | , | , | |
| Advanced points rules | , | , | , | |
| Role-based access | , | , | , | |
| Audit log | , | , | , | |
| Custom reports and BI connector | , | , | , | |
| Custom member site integration | , | , | , | |
| Custom fraud detection | , | , | , |
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API Types
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Compliance Standards
SOC 2 Type II
EnterpriseISO 27001
EnterpriseGDPR Compliant
GlobalHIPAA
HealthcarePCI DSS
FinanceCCPA
PrivacyFedRAMP
GovernmentCSA STAR
CloudDeployment & Data
Data Residency Options
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