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The AI-powered knowledge base platform.
Document360 is an AI-powered knowledge base platform for creating self-service help centers, product documentation, SOPs, and internal wikis. It offers a modern editor with categories and versioning, AI-assisted writing and search (Eddy AI), workflows and review, localization, custom branding, analytics, and an API. Support, product, and operations teams use Document360 to reduce tickets and keep documentation organized and discoverable. Document360 offers tiered plans (including a free tier) priced by projects and team accounts, with custom enterprise options.
Pricing Model
FREEMIUM
Starting Price
$149/mo
Free Options
Free version, Free trial
From, per project per month
From, per project per month
For large organizations
| Feature | Free | Standard Popular | Professional / Business | Enterprise |
|---|---|---|---|---|
| 1 project | — | — | — | |
| Limited articles | — | — | — | |
| Core editor | — | — | — | |
| Community support | — | — | — | |
| Versioning | — | — | — | |
| Custom domain | — | — | — | |
| Analytics | — | — | — | |
| Integrations | — | — | — | |
| More team accounts | — | — | — | |
| Advanced workflows | — | — | — | |
| AI features | — | — | — | |
| Private docs | — | — | — | |
| SSO & advanced security | — | — | — | |
| Localization | — | — | — | |
| Priority support | — | — | — | |
| Custom limits | — | — | — |
Other
Communication
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API Types
SDK Availability
Verify SDK availability in vendor's documentation.
Developer Features
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Compliance Standards
SOC 2 Type II
EnterpriseISO 27001
EnterpriseGDPR Compliant
GlobalHIPAA
HealthcarePCI DSS
FinanceCCPA
PrivacyFedRAMP
GovernmentCSA STAR
CloudDeployment & Data
Data Residency Options
Verify with vendor for your specific region requirements.
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