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UX research repository with AI analysis for customer insights
Updated
Condens is a UX research repository that centralizes interviews, recordings, notes and feedback with transcription and AI-powered analysis so teams can find and share customer insights.
Condens is used by UX researchers, product managers, designers and customer insights teams that want one searchable home for research. The vendor lists enterprise customers including British Airways, Siemens, Airbus, KPMG, Volkswagen and Accenture.
Condens has three plans. Lite starts at 15 euros per month, or 165 euros per year, with one contributor seat. Business starts at 500 euros per month billed yearly with five contributor seats. Enterprise is custom priced. All include a 15-day trial.
Alternatives to Condens include Dovetail, Aurelius, Notion for research and EnjoyHQ. Dovetail is the best-known research repository, while Aurelius also targets research teams.
Pricing Model
SUBSCRIPTION
Starting Price
$15/mo
Free Options
Free trial
| Feature | Lite | Business Popular | Enterprise |
|---|---|---|---|
| 1 contributor seat included | , | , | |
| Additional contributors 15 euros per month | , | , | |
| 165 euros per year option | , | , | |
| Paid yearly at 6,000 euros | , | , | |
| 5 contributor seats, unlimited viewers | , | , | |
| AI search and advanced integrations | , | , | |
| Additional contributors 85 euros per month | , | , | |
| Custom pricing | , | , | |
| Minimum 5 contributors | , | , | |
| API access, custom LLM connections and success manager | , | , |
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Compliance Standards
SOC 2 Type II
EnterpriseISO 27001
EnterpriseGDPR Compliant
GlobalHIPAA
HealthcarePCI DSS
FinanceCCPA
PrivacyFedRAMP
GovernmentCSA STAR
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