It depends on your size. SugarCRM's user minimum (typically 15 seats) makes it uneconomical for tiny teams, but for a 15+ seat mid-market org the per-user prici
For mid-market, SugarCRM's strengths line up well: deep customization, predictable per-user pricing, SugarPredict AI, and the option to self-host — https://saas
For a mid-market team, Salesforce earns its price when you need deep customization, forecasting, and an ecosystem to plug in everything else. Enterprise edition
