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Formbricks vs Zonka Feedback: Which Survey Software Is Better in 2026?

Compare pricing, features, integrations, verified reviews, AI capabilities, security, and customer satisfaction — side by side, with no marketing spin.

Rating
Reviews
0
From
$0/mo

in Survey Software

Rating
Reviews
0
From
$199/mo

in Customer Feedback

The Short Answer

Formbricks vs Zonka Feedback, in 15 seconds

Choose Formbricks if…

  • You want the lower entry price
  • You need a genuinely free plan

Choose Zonka Feedback if…

  • You want to trial before paying
  • You want deeper AI and automation features
  • You have strict security & compliance needs

Head-to-Head Scorecard

How Formbricks and Zonka Feedback score

It's evenly matched — each leads on 2 of 9 measured dimensions.

  • Customer Rating

    Average score from verified user reviews

    Even
    Formbricks
    No reviews
    Zonka
    No reviews
  • Review Volume

    Number of verified reviews — a proxy for adoption

    Even
    Formbricks
    0
    Zonka
    0
  • Entry Pricing

    Lowest published starting price (free plan = lowest)

    Formbricks
    Formbricks
    $0/mo
    Zonka
    $199/mo
  • Free Access

    Availability of a free plan and/or free trial

    Even
    Formbricks
    Free plan
    Zonka
    Free trial
  • Integrations

    Number of listed third-party integrations

    Even
    Formbricks
    8
    Zonka
    8
  • Features

    Number of listed product capabilities

    Even
    Formbricks
    8
    Zonka
    8
  • AI Features

    Capabilities mentioning AI, automation or ML

    Zonka Feedback
    Formbricks
    Zonka
    1
  • Security & Compliance

    Number of listed compliance certifications

    Zonka Feedback
    Formbricks
    2
    Zonka
    3
  • Platforms & Deployment

    Supported platforms and deployment options

    Formbricks
    Formbricks
    7
    Zonka
    6

Feature Comparison

Formbricks vs Zonka Feedback feature breakdown

Search or filter the full feature matrix — core features, AI, integrations, APIs, security and compliance.

Formbricks
Zonka Feedback
Overview
User rating
Pricing model
Freemium
Subscription
Starting price
$0/mo
$199/mo
Free version
Free trial
Features
Key capabilities
Link surveysIn-app surveysWebsite feedbackBehavior-based targetingAudience segmentationConditional logic+2
Multichannel surveysNPS and CSATCES surveysJourney trackingCX automationSentiment analysis+2
AI features
CX automation
Integrations & API
Integrations
SlackNotionZapierWebhooksGoogle SheetsAirtable+2
SalesforceHubSpotSlackZapierZendeskGoogle Sheets+2
Public API
Platforms
Deployment
CloudSelf-hostedSaaS
CloudSaaS
Platforms
WebiOSAndroidSelf-hosted
WebiOSAndroidKiosk
Mobile support
Security & Compliance
Compliance
GDPRSOC 2
GDPRSOC 2HIPAA
Vendor
Company
Verified
Founded
Headquarters

Pricing Comparison

Formbricks vs Zonka Feedback pricing

Entry pricing, plan tiers and the cost factors that shape total cost of ownership.

Formbricks

$0/mo to start
FreeFree
  • Cloud hosted
  • Generous response volume
  • Unlimited surveys
  • Unlimited team members
Startup$19/month
  • Higher response limits
  • Remove branding
  • Advanced targeting
  • Priority support
Scale$59/month
  • Large response volume
  • Advanced logic
  • Team roles
  • SSO options
Self-HostedFree
  • Community Edition
  • AGPLv3 license
  • Full data ownership
  • No response caps

Zonka Feedback

$199/mo to start
Feedback Management$199/month
  • Multichannel surveys
  • NPS, CSAT, CES
  • Journey tracking
  • CX automation
AI Feedback Intelligence$999/month
  • GenAI analysis and trends
  • Thematic and sentiment
  • Impact analysis
  • Role-based dashboards
Enterprise
  • Custom pricing
  • Bundle both products
  • Advanced security
  • Dedicated support

Total cost of ownership factors

Free planFormbricks Zonka
Free trial to evaluateFormbricks Zonka
Transparent published pricingFormbricks Zonka
Public API (build vs. buy add-ons)Formbricks Zonka

Beyond list price, factor in implementation, training, add-ons and per-seat scaling when estimating total cost of ownership.

Pros & Cons

Formbricks vs Zonka Feedback: strengths and trade-offs

Formbricks

Pros

  • Free plan available
  • Lower starting price ($0/mo)
  • Compliance: GDPR, SOC 2
  • Public API available

Cons

    Zonka Feedback

    Pros

    • Free trial offered
    • Compliance: GDPR, SOC 2, HIPAA
    • Stronger AI / automation features
    • Public API available

    Cons

    • No free plan
    • Higher starting price ($199/mo)

    Buyer Fit

    Who should use Formbricks vs Zonka Feedback?

    Startups

    Formbricks

    Formbricks keeps early-stage costs lowest with its entry tier.

    Small businesses

    Formbricks

    Formbricks offers the most accessible pricing for lean teams.

    Agencies

    Either

    Either connects to more tools for multi-client workflows.

    Enterprises

    Zonka Feedback

    Zonka Feedback leads on compliance and breadth for complex needs.

    Ecommerce

    Zonka Feedback

    Zonka Feedback integrates with more of the commerce stack.

    SaaS companies

    Zonka Feedback

    Zonka Feedback is the more developer- and automation-friendly choice.

    Integration overlap

    Shared integrations (4)

    SlackZapierWebhooksGoogle Sheets

    Only in Formbricks (4)

    NotionAirtableSegmentn8n

    Only in Zonka Feedback (4)

    SalesforceHubSpotZendeskIntercom

    Keep Exploring

    Other alternatives worth considering

    Similar survey software products buyers compare alongside Formbricks and Zonka Feedback.

    Ask SIA which solution fits your business

    SIA, Saaskart's AI buying assistant, weighs Formbricks and Zonka Feedback against your team size, budget, integrations and compliance needs — then recommends the right fit and the questions to ask each vendor.

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    Formbricks vs Zonka Feedback — Frequently Asked Questions

    What is the difference between Formbricks and Zonka Feedback?

    Formbricks and Zonka Feedback are both Survey Software solutions. Formbricks is rated 0.0/5 by 0 users, while Zonka Feedback is rated 0.0/5 by 0 users. The main differences lie in pricing, features, and target audience.

    Which is better, Formbricks or Zonka Feedback?

    Based on user ratings, Formbricks scores higher at 0.0/5. The best choice depends on your team size, budget, and specific requirements.

    Which is cheaper, Formbricks or Zonka Feedback?

    Formbricks is the more affordable option, starting at $0/month.

    Does Formbricks or Zonka Feedback have a free plan?

    Formbricks offers a free plan. Zonka Feedback does not have a free tier but does offer a free trial.

    Can I switch from Formbricks to Zonka Feedback?

    Switching between Formbricks and Zonka Feedback is possible. Both support data export. Check integration compatibility and plan for data migration to minimise disruption to your team.

    Who should use Formbricks vs Zonka Feedback?

    Formbricks is best suited for teams that prioritise enterprise features. Zonka Feedback works well for teams needing advanced capabilities.

    Our Verdict

    The bottom line on Formbricks vs Zonka Feedback

    Best Overall

    Either

    It's a tie balances user satisfaction and proven adoption.

    Best for Startups

    Formbricks

    Formbricks has the friendliest entry point for new teams.

    Best for Enterprise

    Zonka Feedback

    Zonka Feedback leads on compliance and feature breadth.

    Best Value

    Formbricks

    Formbricks delivers the lowest cost to get started.

    Best AI Features

    Zonka Feedback

    Zonka Feedback ships more AI and automation.

    Highest Rated

    Either

    Both earn equal user ratings.

    Ready to decide between Formbricks and Zonka Feedback?

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