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Webex vs Zoom Workplace: Which Video Conferencing Is Better in 2026?

Compare pricing, features, integrations, verified reviews, AI capabilities, security, and customer satisfaction — side by side, with no marketing spin.

Leads 2/9
Rating
Reviews
0
From
$15/mo

in Video Conferencing

Rating
Reviews
0
From
$13/mo

The Short Answer

Webex vs Zoom Workplace, in 15 seconds

Choose Webex if…

  • You depend on a broad integration ecosystem
  • You need the broader feature set

Choose Zoom Workplace if…

  • You prefer Zoom Workplace's approach and ecosystem

Head-to-Head Scorecard

How Webex and Zoom Workplace score

Webex leads on 2 of 9 measured dimensions.

  • Customer Rating

    Average score from verified user reviews

    Even
    Webex
    No reviews
    Zoom
    No reviews
  • Review Volume

    Number of verified reviews — a proxy for adoption

    Even
    Webex
    0
    Zoom
    0
  • Entry Pricing

    Lowest published starting price (free plan = lowest)

    Even
    Webex
    $15/mo
    Zoom
    $13/mo
  • Free Access

    Availability of a free plan and/or free trial

    Even
    Webex
    Free plan + trial
    Zoom
    Free plan + trial
  • Integrations

    Number of listed third-party integrations

    Webex
    Webex
    10
    Zoom
    6
  • Features

    Number of listed product capabilities

    Webex
    Webex
    12
    Zoom
    6
  • AI Features

    Capabilities mentioning AI, automation or ML

    Even
    Webex
    1
    Zoom
    1
  • Security & Compliance

    Number of listed compliance certifications

    Even
    Webex
    5
    Zoom
    5
  • Platforms & Deployment

    Supported platforms and deployment options

    Even
    Webex
    7
    Zoom
    7

Feature Comparison

Webex vs Zoom Workplace feature breakdown

Search or filter the full feature matrix — core features, AI, integrations, APIs, security and compliance.

Webex
Zoom Workplace
Overview
User rating
Pricing model
Per user, subscription
FREEMIUM
Starting price
$15/mo
$13/mo
Free version
Free trial
Features
Key capabilities
HD video meetingsCloud calling (PBX)Team messaging and spacesWebinars and eventsContact centerScreen sharing and recording+6
Video meetingsTeam chatCloud phone (VoIP)WhiteboardScheduling & calendarAI Companion
AI features
Webex AI Assistant
AI Companion
Integrations & API
Integrations
Microsoft 365Google WorkspaceSalesforceSlackServiceNowJira+4
SlackGoogle CalendarMicrosoft 365SalesforceHubSpotAsana
Public API
Platforms
Deployment
CloudSaaS
Cloud
Platforms
WebWindowsmacOSiOSAndroid
WebWindowsmacOSLinuxiOSAndroid
Mobile support
Security & Compliance
Compliance
SOC 2ISO 27001GDPRHIPAAFedRAMP
SOC 2 Type IIGDPRISO 27001HIPAAFedRAMP
Vendor
Company
Verified
Founded
2011
Headquarters
San Jose, California, USA

Pricing Comparison

Webex vs Zoom Workplace pricing

Entry pricing, plan tiers and the cost factors that shape total cost of ownership.

Webex

$15/mo to start
FreeFree
  • 40-min meetings
  • Up to 100 participants
  • Screen sharing
  • Whiteboarding
Webex Meet$15/month
  • No meeting time limit (24 hrs)
  • Up to 200 participants
  • AI Assistant (summaries)
  • 10 GB cloud recording
Webex Suite$25/month
  • Everything in Meet
  • Cloud calling (business number)
  • Unlimited domestic calling
  • Voicemail
EnterpriseCustom
  • Advanced security and compliance
  • Contact center options
  • Device/room management
  • Dedicated support

Zoom Workplace

$13/mo to start
BasicFree
  • 40-minute group meetings
  • Up to 100 participants
  • Team chat
  • Whiteboard basics
Pro$13/month
  • 30-hour meetings
  • Cloud recording
  • AI Companion
  • Up to 100 participants
Business$18/month
  • Up to 300 participants
  • Managed domains
  • SSO
  • Company branding
EnterpriseCustom
  • Up to 1,000 participants
  • Unlimited cloud storage
  • Advanced admin & security
  • Dedicated support

Total cost of ownership factors

Free planWebex Zoom
Free trial to evaluateWebex Zoom
Transparent published pricingWebex Zoom
Public API (build vs. buy add-ons)Webex Zoom

Beyond list price, factor in implementation, training, add-ons and per-seat scaling when estimating total cost of ownership.

Pros & Cons

Webex vs Zoom Workplace: strengths and trade-offs

Webex

Pros

  • Free plan available
  • Free trial offered
  • Broad integration ecosystem (10)
  • Compliance: SOC 2, ISO 27001, GDPR
  • Public API available

Cons

  • Higher starting price ($15/mo)

Zoom Workplace

Pros

  • Free plan available
  • Free trial offered
  • Lower starting price ($13/mo)
  • Compliance: SOC 2 Type II, GDPR, ISO 27001
  • Public API available

Cons

  • Fewer native integrations than the alternative

Buyer Fit

Who should use Webex vs Zoom Workplace?

Startups

Either

Either keeps early-stage costs lowest with its entry tier.

Small businesses

Either

Either offers the most accessible pricing for lean teams.

Agencies

Webex

Webex connects to more tools for multi-client workflows.

Enterprises

Webex

Webex leads on compliance and breadth for complex needs.

Ecommerce

Webex

Webex integrates with more of the commerce stack.

SaaS companies

Webex

Webex is the more developer- and automation-friendly choice.

Integration overlap

Shared integrations (3)

Microsoft 365SalesforceSlack

Only in Webex (7)

Google WorkspaceServiceNowJiraMiroZendeskCisco devicesZapier

Only in Zoom Workplace (3)

Google CalendarHubSpotAsana

Keep Exploring

Other alternatives worth considering

Similar video conferencing products buyers compare alongside Webex and Zoom Workplace.

Ask SIA which solution fits your business

SIA, Saaskart's AI buying assistant, weighs Webex and Zoom Workplace against your team size, budget, integrations and compliance needs — then recommends the right fit and the questions to ask each vendor.

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Webex vs Zoom Workplace — Frequently Asked Questions

What is the difference between Webex and Zoom Workplace?

Webex and Zoom Workplace are both Video Conferencing solutions. Webex is rated 0.0/5 by 0 users, while Zoom Workplace is rated 0.0/5 by 0 users. The main differences lie in pricing, features, and target audience.

Which is better, Webex or Zoom Workplace?

Based on user ratings, Webex scores higher at 0.0/5. The best choice depends on your team size, budget, and specific requirements.

Which is cheaper, Webex or Zoom Workplace?

Zoom Workplace is the more affordable option, starting at $13/month.

Does Webex or Zoom Workplace have a free plan?

Webex offers a free plan. does not have a free tier but does offer a free trial.

Can I switch from Webex to Zoom Workplace?

Switching between Webex and Zoom Workplace is possible. Both support data export. Check integration compatibility and plan for data migration to minimise disruption to your team.

Who should use Webex vs Zoom Workplace?

Webex is best suited for teams that prioritise enterprise features. Zoom Workplace works well for teams looking to start free and scale.

Our Verdict

The bottom line on Webex vs Zoom Workplace

Best Overall

Either

It's a tie balances user satisfaction and proven adoption.

Best for Startups

Either

It's a tie has the friendliest entry point for new teams.

Best for Enterprise

Webex

Webex leads on compliance and feature breadth.

Best Value

Either

It's a tie delivers the lowest cost to get started.

Best AI Features

Either

Comparable AI capabilities on both sides.

Highest Rated

Either

Both earn equal user ratings.

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