Zoom

Zoom is a communications platform best known for reliable, easy-to-join video meetings, and now spanning a full suite for how teams connect. Its core Meetings product delivers high-quality video and audio with screen sharing, recording, breakout rooms, virtual backgrounds, and one-click joining that works across devices — the simplicity that made "let's hop on a Zoom" ubiquitous. Around it, Zoom Workplace bundles Team Chat, Phone (cloud VoIP), Whiteboard, scheduling, and Mail/Calendar into one app. The platform scales from casual calls to enterprise events. Zoom Webinars and Zoom Events handle large, structured broadcasts and virtual/hybrid conferences; Zoom Rooms power conference-room hardware; and Contact Center brings omnichannel customer support. AI Companion — included at no extra charge on paid plans — generates meeting summaries and action items, drafts chat messages, and helps compose content, embedding AI across the suite. Developer APIs, an SDK, and an app marketplace let teams embed Zoom or extend it. Zoom serves individuals, SMBs, and global enterprises across education, healthcare, and business, with enterprise security, SSO, and compliance for regulated buyers. Pricing is per user per month: a free Basic plan (40-minute group-meeting limit), then Pro, Business, and Business Plus tiers, with Enterprise and add-ons (Phone, Webinars, Contact Center) priced separately. It competes with Microsoft Teams, Google Meet, Webex, and Whereby, differentiating on meeting reliability, ease of use, and its broad communications suite.