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Easyvista Service Manager vs ServiceNow: Which IT Service Management Is Better in 2026?

Compare pricing, features, integrations, verified reviews, AI capabilities, security, and customer satisfaction — side by side, with no marketing spin.

Easyvista Service Manager
Easyvista Service Manager
Rating
—
Reviews
0
From
Custom
ServiceNow
ServiceNow
Leads 6/9
Rating
—
Reviews
0
From
Custom

in IT Service Management

Jump to scorecard Ask SIA

The Short Answer

Easyvista Service Manager vs ServiceNow, in 15 seconds

Choose Easyvista Service Manager if…

  • You prefer Easyvista Service Manager's approach and ecosystem

Choose ServiceNow if…

  • You want to trial before paying
  • You depend on a broad integration ecosystem
  • You want deeper AI and automation features
  • You have strict security & compliance needs

Head-to-Head Scorecard

How Easyvista Service Manager and ServiceNow score

ServiceNow leads on 6 of 9 measured dimensions.

  • Customer Rating

    Average score from verified user reviews

    Even
    Easyvista
    No reviews
    ServiceNow
    No reviews

  • Review Volume

    Number of verified reviews — a proxy for adoption

    Even
    Easyvista
    0
    ServiceNow
    0

  • Entry Pricing

    Lowest published starting price (free plan = lowest)

    Even
    Easyvista
    Custom
    ServiceNow
    Custom

  • Free Access

    Availability of a free plan and/or free trial

    ServiceNow
    Easyvista
    Paid only
    ServiceNow
    Free trial

  • Integrations

    Number of listed third-party integrations

    ServiceNow
    Easyvista
    5
    ServiceNow
    10

  • Features

    Number of listed product capabilities

    ServiceNow
    Easyvista
    6
    ServiceNow
    12

  • AI Features

    Capabilities mentioning AI, automation or ML

    ServiceNow
    Easyvista
    1
    ServiceNow
    2

  • Security & Compliance

    Number of listed compliance certifications

    ServiceNow
    Easyvista
    3
    ServiceNow
    5

  • Platforms & Deployment

    Supported platforms and deployment options

    ServiceNow
    Easyvista
    4
    ServiceNow
    5

Feature Comparison

Easyvista Service Manager vs ServiceNow feature breakdown

Search or filter the full feature matrix — core features, AI, integrations, APIs, security and compliance.

Easyvista Service Manager
ServiceNow
Overview
User rating
—
—
Pricing model
QUOTE_BASED
Custom quote (per fulfiller)
Starting price
Custom
Custom
Free version
Free trial
Features
Key capabilities
IT service managementInfrastructure monitoringAsset discovery & CMDBRemote supportWorkflow orchestrationSelf-service & AI
IT service management (ITSM)IT operations management (ITOM)CMDB and discoveryService catalog and portalHR service deliveryCustomer service management (CSM)+6
AI features
Self-service & AI
Workflow automationNow Assist AI
Integrations & API
Integrations
Microsoft TeamsSlackActive DirectoryServiceNowJira
Microsoft TeamsSlackAzureAWSJiraWorkday+4
Public API
Platforms
Deployment
CloudOn-Premise
CloudSaaS
Platforms
WebAPI
WebiOSAndroid
Mobile support
Security & Compliance
Compliance
SOC 2 Type IIGDPRISO 27001
SOC 2ISO 27001GDPRHIPAAFedRAMP
Vendor
Company
—
—
Verified
Founded
1988
—
Headquarters
Noisy-le-Grand, France
—

Pricing Comparison

Easyvista Service Manager vs ServiceNow pricing

Entry pricing, plan tiers and the cost factors that shape total cost of ownership.

Easyvista Service Manager

Custom to start
EasyVistaCustom
  • Service management
  • Monitoring & discovery
  • Remote support & orchestration
  • Self-service & AI

ServiceNow

Custom to start
ITSM StandardCustom
  • Incident and request management
  • Change and problem
  • Service catalog
  • Self-service portal
ITSM ProfessionalCustom
  • Everything in Standard
  • Predictive intelligence
  • Performance analytics
  • Virtual agent
ITSM EnterpriseCustom
  • Everything in Professional
  • Process optimization
  • Continual improvement
  • Advanced analytics
Platform & ModulesCustom
  • ITOM and discovery
  • HR service delivery
  • Customer service (CSM)
  • Now Assist AI

Total cost of ownership factors

Free planEasyvista ServiceNow
Free trial to evaluateEasyvista ServiceNow
Transparent published pricingEasyvista ServiceNow
Public API (build vs. buy add-ons)Easyvista ServiceNow

Beyond list price, factor in implementation, training, add-ons and per-seat scaling when estimating total cost of ownership.

Pros & Cons

Easyvista Service Manager vs ServiceNow: strengths and trade-offs

Easyvista Service Manager

Pros

  • Compliance: SOC 2 Type II, GDPR, ISO 27001
  • Public API available

Cons

  • No free plan
  • No free trial
  • Pricing is quote-based (less transparent)
  • Fewer native integrations than the alternative

ServiceNow

Pros

  • Free trial offered
  • Broad integration ecosystem (10)
  • Compliance: SOC 2, ISO 27001, GDPR
  • Stronger AI / automation features
  • Public API available

Cons

  • No free plan
  • Pricing is quote-based (less transparent)

Buyer Fit

Who should use Easyvista Service Manager vs ServiceNow?

Startups

Either

Either keeps early-stage costs lowest with its entry tier.

Small businesses

Either

Either offers the most accessible pricing for lean teams.

Agencies

ServiceNow

ServiceNow connects to more tools for multi-client workflows.

Enterprises

ServiceNow

ServiceNow leads on compliance and breadth for complex needs.

Ecommerce

ServiceNow

ServiceNow integrates with more of the commerce stack.

SaaS companies

ServiceNow

ServiceNow is the more developer- and automation-friendly choice.

Integration overlap

Shared integrations (3)

Microsoft TeamsSlackJira

Only in Easyvista Service Manager (2)

Active DirectoryServiceNow

Only in ServiceNow (7)

AzureAWSWorkdayOktaSplunkSAPZoom

Keep Exploring

Other alternatives worth considering

Similar it service management products buyers compare alongside Easyvista Service Manager and ServiceNow.

Freshservice

Freshservice

$19/mo
Jira

Jira

$8/mo
More Easyvista Service Manager alternatives →More ServiceNow alternatives →

Ask SIA which solution fits your business

SIA, Saaskart's AI buying assistant, weighs Easyvista Service Manager and ServiceNow against your team size, budget, integrations and compliance needs — then recommends the right fit and the questions to ask each vendor.

Get a personalised recommendation

Easyvista Service Manager vs ServiceNow — Frequently Asked Questions

What is the difference between Easyvista Service Manager and ServiceNow?

Easyvista Service Manager and ServiceNow are both software solutions. Easyvista Service Manager is rated 0.0/5 by 0 users, while ServiceNow is rated 0.0/5 by 0 users. The main differences lie in pricing, features, and target audience.

Which is better, Easyvista Service Manager or ServiceNow?

Based on user ratings, Easyvista Service Manager scores higher at 0.0/5. The best choice depends on your team size, budget, and specific requirements.

Which is cheaper, Easyvista Service Manager or ServiceNow?

Both products have custom pricing. We recommend contacting both vendors for a quote tailored to your team size.

Does Easyvista Service Manager or ServiceNow have a free plan?

Neither Easyvista Service Manager nor ServiceNow currently offers a free plan, but ServiceNow provides a free trial.

Can I switch from Easyvista Service Manager to ServiceNow?

Switching between Easyvista Service Manager and ServiceNow is possible. Both support data export. Check integration compatibility and plan for data migration to minimise disruption to your team.

Who should use Easyvista Service Manager vs ServiceNow?

Easyvista Service Manager is best suited for teams that prioritise enterprise features. ServiceNow works well for teams needing advanced capabilities.

Our Verdict

The bottom line on Easyvista Service Manager vs ServiceNow

Best Overall

Either

It's a tie balances user satisfaction and proven adoption.

Best for Startups

Either

It's a tie has the friendliest entry point for new teams.

Best for Enterprise

ServiceNow

ServiceNow leads on compliance and feature breadth.

Best Value

Either

It's a tie delivers the lowest cost to get started.

Best AI Features

ServiceNow

ServiceNow ships more AI and automation.

Highest Rated

Either

Both earn equal user ratings.

Ready to decide between Easyvista Service Manager and ServiceNow?

Visit Easyvista Service Manager Visit ServiceNow Ask SIA
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