Skip to main content

HubSpot vs Salesforce: Which CRM Software Is Better in 2026?

Compare pricing, features, integrations, verified reviews, AI capabilities, security, and customer satisfaction — side by side, with no marketing spin.

Leads 2/9
Rating
Reviews
0
From
$0/mo

in CRM Software

Rating
Reviews
0
From
$25/mo

in CRM Software

The Short Answer

HubSpot vs Salesforce, in 15 seconds

Choose HubSpot if…

  • You want the lower entry price
  • You need a genuinely free plan

Choose Salesforce if…

  • You have strict security & compliance needs

Head-to-Head Scorecard

How HubSpot and Salesforce score

HubSpot leads on 2 of 9 measured dimensions.

  • Customer Rating

    Average score from verified user reviews

    Even
    HubSpot
    No reviews
    Salesforce
    No reviews
  • Review Volume

    Number of verified reviews — a proxy for adoption

    Even
    HubSpot
    0
    Salesforce
    0
  • Entry Pricing

    Lowest published starting price (free plan = lowest)

    HubSpot
    HubSpot
    $0/mo
    Salesforce
    $25/mo
  • Free Access

    Availability of a free plan and/or free trial

    HubSpot
    HubSpot
    Free plan + trial
    Salesforce
    Free trial
  • Integrations

    Number of listed third-party integrations

    Even
    HubSpot
    10
    Salesforce
    10
  • Features

    Number of listed product capabilities

    Even
    HubSpot
    12
    Salesforce
    12
  • AI Features

    Capabilities mentioning AI, automation or ML

    Even
    HubSpot
    2
    Salesforce
    2
  • Security & Compliance

    Number of listed compliance certifications

    Salesforce
    HubSpot
    4
    Salesforce
    5
  • Platforms & Deployment

    Supported platforms and deployment options

    Even
    HubSpot
    5
    Salesforce
    5

Feature Comparison

HubSpot vs Salesforce feature breakdown

Search or filter the full feature matrix — core features, AI, integrations, APIs, security and compliance.

HubSpot
Salesforce
Overview
User rating
Pricing model
Freemium, per seat + contacts
Per user, subscription
Starting price
$0/mo
$25/mo
Free version
Free trial
Features
Key capabilities
CRM and contact managementMarketing automationEmail marketingSales pipeline and dealsSequences and quotesHelp desk and tickets+6
Sales Cloud (pipeline/opportunities)Service Cloud (cases/help desk)Marketing CloudData Cloud (CDP)Reports and dashboardsWorkflow automation (Flow)+6
AI features
Marketing automationAI (Breeze) agents and copilots
Workflow automation (Flow)Agentforce AI agents
Integrations & API
Integrations
GmailOutlookSalesforceSlackShopifyZapier+4
SlackGmailOutlookTableauMuleSoftDocuSign+4
Public API
Platforms
Deployment
CloudSaaS
CloudSaaS
Platforms
WebiOSAndroid
WebiOSAndroid
Mobile support
Security & Compliance
Compliance
SOC 2ISO 27001GDPRHIPAA
SOC 2ISO 27001GDPRHIPAAFedRAMP
Vendor
Company
Verified
Founded
Headquarters

Pricing Comparison

HubSpot vs Salesforce pricing

Entry pricing, plan tiers and the cost factors that shape total cost of ownership.

HubSpot

$0/mo to start
Free ToolsFree
  • Free CRM
  • Contact management
  • Email marketing (limited)
  • Forms and live chat
Starter$20/month
  • All hubs at Starter level
  • Marketing automation (basic)
  • Sales pipeline
  • Help desk
Professional$100/month
  • Advanced automation
  • Sequences and forecasting
  • Custom reporting
  • Omni-channel marketing
EnterpriseCustom
  • Advanced permissions
  • Custom objects
  • Predictive lead scoring
  • Sandboxes

Salesforce

$25/mo to start
Starter Suite$25/month
  • Core CRM
  • Basic pipeline
  • Email integration
  • Simple automation
Pro Suite$100/month
  • Sales automation
  • Customization
  • Reporting
  • Quotes
Enterprise$175/month
  • Advanced customization
  • Workflow (Flow)
  • Forecasting
  • Territory management
Unlimited / Agentforce$350/month
  • Full feature set
  • Premier support
  • Sandboxes
  • Agentforce AI (add-on)

Total cost of ownership factors

Free planHubSpot Salesforce
Free trial to evaluateHubSpot Salesforce
Transparent published pricingHubSpot Salesforce
Public API (build vs. buy add-ons)HubSpot Salesforce

Beyond list price, factor in implementation, training, add-ons and per-seat scaling when estimating total cost of ownership.

Pros & Cons

HubSpot vs Salesforce: strengths and trade-offs

HubSpot

Pros

  • Free plan available
  • Free trial offered
  • Lower starting price ($0/mo)
  • Compliance: SOC 2, ISO 27001, GDPR
  • Public API available

Cons

    Salesforce

    Pros

    • Free trial offered
    • Compliance: SOC 2, ISO 27001, GDPR
    • Public API available

    Cons

    • No free plan
    • Higher starting price ($25/mo)

    Buyer Fit

    Who should use HubSpot vs Salesforce?

    Startups

    HubSpot

    HubSpot keeps early-stage costs lowest with its entry tier.

    Small businesses

    HubSpot

    HubSpot offers the most accessible pricing for lean teams.

    Agencies

    Either

    Either connects to more tools for multi-client workflows.

    Enterprises

    Salesforce

    Salesforce leads on compliance and breadth for complex needs.

    Ecommerce

    Either

    Either integrates with more of the commerce stack.

    SaaS companies

    Either

    Either is the more developer- and automation-friendly choice.

    Integration overlap

    Shared integrations (4)

    GmailOutlookSlackZoom

    Only in HubSpot (6)

    SalesforceShopifyZapierStripeGoogle AdsWordPress

    Only in Salesforce (6)

    TableauMuleSoftDocuSignLinkedInMailchimpQuickBooks

    Keep Exploring

    Other alternatives worth considering

    Similar crm software products buyers compare alongside HubSpot and Salesforce.

    Ask SIA which solution fits your business

    SIA, Saaskart's AI buying assistant, weighs HubSpot and Salesforce against your team size, budget, integrations and compliance needs — then recommends the right fit and the questions to ask each vendor.

    Get a personalised recommendation

    HubSpot vs Salesforce — Frequently Asked Questions

    What is the difference between HubSpot and Salesforce?

    HubSpot and Salesforce are both CRM Software solutions. HubSpot is rated 0.0/5 by 0 users, while Salesforce is rated 0.0/5 by 0 users. The main differences lie in pricing, features, and target audience.

    Which is better, HubSpot or Salesforce?

    Based on user ratings, HubSpot scores higher at 0.0/5. The best choice depends on your team size, budget, and specific requirements.

    Which is cheaper, HubSpot or Salesforce?

    HubSpot is the more affordable option, starting at $0/month.

    Does HubSpot or Salesforce have a free plan?

    HubSpot offers a free plan. Salesforce does not have a free tier but does offer a free trial.

    Can I switch from HubSpot to Salesforce?

    Switching between HubSpot and Salesforce is possible. Both support data export. Check integration compatibility and plan for data migration to minimise disruption to your team.

    Who should use HubSpot vs Salesforce?

    HubSpot is best suited for teams that prioritise enterprise features. Salesforce works well for teams needing advanced capabilities.

    Our Verdict

    The bottom line on HubSpot vs Salesforce

    Best Overall

    Either

    It's a tie balances user satisfaction and proven adoption.

    Best for Startups

    HubSpot

    HubSpot has the friendliest entry point for new teams.

    Best for Enterprise

    Salesforce

    Salesforce leads on compliance and feature breadth.

    Best Value

    HubSpot

    HubSpot delivers the lowest cost to get started.

    Best AI Features

    Either

    Comparable AI capabilities on both sides.

    Highest Rated

    Either

    Both earn equal user ratings.

    Ready to decide between HubSpot and Salesforce?

    Get a recommendation

    Not sure which to choose?

    Tell us your requirements and our advisors will help you compare and shortlist the best-fit options — free and unbiased.

    • A real human, fast

      Someone on our team replies within one business day — no bots, no ticket queue.

    • Routed to the right team

      Buying, selling, partnering, or investing — you reach the people who can actually help.

    • Independent & unbiased

      No pushy sales. Just honest guidance grounded in the ecosystem.

    • Tailored to your context

      Tell us what you need and we shape the next steps around it.

    Replies within 1 business day No spam, ever Free to reach out
    1. 1You
    2. 2Details
    3. 3Contact

    Who are you? Pick the option that fits best.