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Qualtrics vs SurveySparrow: Which Survey Software Is Better in 2026?

Compare pricing, features, integrations, verified reviews, AI capabilities, security, and customer satisfaction, side by side, with no marketing spin.

Rating
,
Reviews
0
From
Custom

in Survey Software

Rating
,
Reviews
0
From
$19/mo

in Survey Software

The Short Answer

Qualtrics vs SurveySparrow, in 15 seconds

Choose Qualtrics if…

  • You want deeper AI and automation features
  • You have strict security & compliance needs

Choose SurveySparrow if…

  • You want the lower entry price
  • You need a genuinely free plan

Head-to-Head Scorecard

How Qualtrics and SurveySparrow score

It's evenly matched, each leads on 2 of 9 measured dimensions.

  • Customer Rating

    Average score from verified user reviews

    Even
    Qualtrics
    No reviews
    SurveySparrow
    No reviews
  • Review Volume

    Number of verified reviews, a proxy for adoption

    Even
    Qualtrics
    0
    SurveySparrow
    0
  • Entry Pricing

    Lowest published starting price (free plan = lowest)

    SurveySparrow
    Qualtrics
    Custom
    SurveySparrow
    $19/mo
  • Free Access

    Availability of a free plan and/or free trial

    SurveySparrow
    Qualtrics
    Free trial
    SurveySparrow
    Free plan + trial
  • Integrations

    Number of listed third-party integrations

    Even
    Qualtrics
    10
    SurveySparrow
    10
  • Features

    Number of listed product capabilities

    Even
    Qualtrics
    12
    SurveySparrow
    12
  • AI Features

    Capabilities mentioning AI, automation or ML

    Qualtrics
    Qualtrics
    3
    SurveySparrow
    2
  • Security & Compliance

    Number of listed compliance certifications

    Qualtrics
    Qualtrics
    5
    SurveySparrow
    4
  • Platforms & Deployment

    Supported platforms and deployment options

    Even
    Qualtrics
    5
    SurveySparrow
    5

Feature Comparison

Qualtrics vs SurveySparrow feature breakdown

Search or filter the full feature matrix, core features, AI, integrations, APIs, security and compliance.

Qualtrics
SurveySparrow
Overview
User rating
,
,
Pricing model
Custom quote (modules + volume)
Freemium, subscription
Starting price
Custom
$19/mo
Free version
Free trial
Features
Key capabilities
Advanced surveys (CoreXM)Customer experience (CX) programsEmployee experience (EX) programsMarket research and panelsText and sentiment analytics (Text iQ)Predictive analytics (iQ)+6
Conversational surveysNPS, CSAT, CES tracking360-degree feedbackDrag-and-drop builderSkip logic and multilingualMultichannel distribution+6
AI features
Predictive analytics (iQ)Automated actions and ticketingAI summarization
Recurring surveys and automationSentiment analysis (AI)
Integrations & API
Integrations
SalesforceSlackMicrosoft TeamsWorkdayServiceNowZendesk+4
SalesforceHubSpotSlackZapierGoogle SheetsZendesk+4
Public API
Platforms
Deployment
CloudSaaS
CloudSaaS
Platforms
WebiOSAndroid
WebiOSAndroid
Mobile support
Security & Compliance
Compliance
SOC 2ISO 27001GDPRHIPAAFedRAMP
SOC 2ISO 27001GDPRHIPAA
Vendor
Company
,
,
Verified
Founded
,
,
Headquarters
,
,

Pricing Comparison

Qualtrics vs SurveySparrow pricing

Entry pricing, plan tiers and the cost factors that shape total cost of ownership.

Qualtrics

Custom to start
CoreXMCustom
  • Advanced surveys and logic
  • Rigorous methodology
  • Text iQ analytics
  • Dashboards
Customer Experience (CX)Custom
  • Journey feedback
  • Closed-loop actions
  • Role-based dashboards
  • Ticketing/workflow
Employee Experience (EX)Custom
  • Engagement surveys
  • Lifecycle and 360
  • Manager dashboards
  • Action planning
EnterpriseCustom
  • All XM suites
  • SSO and governance
  • Advanced security and FedRAMP
  • Dedicated support

SurveySparrow

$19/mo to start
Basic$19/month
  • Conversational surveys
  • Unlimited surveys
  • Skip logic
  • Basic reports
Business$79/month
  • CogniVue AI
  • Ticketing
  • Advanced logic
  • Integrations
Professional$249/month
  • HIPAA compliance
  • Advanced analytics
  • 360 feedback
  • White-label
EnterpriseCustom
  • SSO and advanced security
  • Custom responses
  • Dedicated support
  • Advanced governance

Total cost of ownership factors

Free planQualtrics SurveySparrow
Free trial to evaluateQualtrics SurveySparrow
Transparent published pricingQualtrics SurveySparrow
Public API (build vs. buy add-ons)Qualtrics SurveySparrow

Beyond list price, factor in implementation, training, add-ons and per-seat scaling when estimating total cost of ownership.

Pros & Cons

Qualtrics vs SurveySparrow: strengths and trade-offs

Qualtrics

Pros

  • Free trial offered
  • Compliance: SOC 2, ISO 27001, GDPR
  • Stronger AI / automation features
  • Public API available

Cons

  • No free plan
  • Pricing is quote-based (less transparent)

SurveySparrow

Pros

  • Free plan available
  • Free trial offered
  • Compliance: SOC 2, ISO 27001, GDPR
  • Public API available

Cons

    Buyer Fit

    Who should use Qualtrics vs SurveySparrow?

    Startups

    SurveySparrow

    SurveySparrow keeps early-stage costs lowest with its entry tier.

    Small businesses

    SurveySparrow

    SurveySparrow offers the most accessible pricing for lean teams.

    Agencies

    Either

    Either connects to more tools for multi-client workflows.

    Enterprises

    Qualtrics

    Qualtrics leads on compliance and breadth for complex needs.

    Ecommerce

    Qualtrics

    Qualtrics integrates with more of the commerce stack.

    SaaS companies

    Qualtrics

    Qualtrics is the more developer- and automation-friendly choice.

    Integration overlap

    Shared integrations (6)

    SalesforceSlackMicrosoft TeamsZendeskTableauZapier

    Only in Qualtrics (4)

    WorkdayServiceNowMarketoAdobe

    Only in SurveySparrow (4)

    HubSpotGoogle SheetsIntercomMailchimp

    Keep Exploring

    Other alternatives worth considering

    Similar survey software products buyers compare alongside Qualtrics and SurveySparrow.

    Ask SIA which solution fits your business

    SIA, Saaskart's AI buying assistant, weighs Qualtrics and SurveySparrow against your team size, budget, integrations and compliance needs, then recommends the right fit and the questions to ask each vendor.

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    Qualtrics vs SurveySparrow, Frequently Asked Questions

    What is the difference between Qualtrics and SurveySparrow?

    Qualtrics and SurveySparrow are both Survey Software solutions. Qualtrics is rated 0.0/5 by 0 users, while SurveySparrow is rated 0.0/5 by 0 users. The main differences lie in pricing, features, and target audience.

    Which is better, Qualtrics or SurveySparrow?

    Based on user ratings, Qualtrics scores higher at 0.0/5. The best choice depends on your team size, budget, and specific requirements.

    Which is cheaper, Qualtrics or SurveySparrow?

    SurveySparrow is the more affordable option, starting at $19/month.

    Does Qualtrics or SurveySparrow have a free plan?

    SurveySparrow offers a free plan. Qualtrics does not have a free tier but does offer a free trial.

    Can I switch from Qualtrics to SurveySparrow?

    Switching between Qualtrics and SurveySparrow is possible. Both support data export. Check integration compatibility and plan for data migration to minimise disruption to your team.

    Who should use Qualtrics vs SurveySparrow?

    Qualtrics is best suited for teams that prioritise enterprise features. SurveySparrow works well for teams looking to start free and scale.

    Our Verdict

    The bottom line on Qualtrics vs SurveySparrow

    Best Overall

    Either

    It's a tie balances user satisfaction and proven adoption.

    Best for Startups

    SurveySparrow

    SurveySparrow has the friendliest entry point for new teams.

    Best for Enterprise

    Qualtrics

    Qualtrics leads on compliance and feature breadth.

    Best Value

    SurveySparrow

    SurveySparrow delivers the lowest cost to get started.

    Best AI Features

    Qualtrics

    Qualtrics ships more AI and automation.

    Highest Rated

    Either

    Both earn equal user ratings.

    Ready to decide between Qualtrics and SurveySparrow?

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