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Aircall vs Orum: Which VoIP Software Is Better in 2026?

Compare pricing, features, integrations, verified reviews, AI capabilities, security, and customer satisfaction — side by side, with no marketing spin.

Leads 6/9
Rating
Reviews
0
From
$30/mo

in VoIP Software

Rating
Reviews
0
From
Custom

in Sales Engagement

The Short Answer

Aircall vs Orum, in 15 seconds

Choose Aircall if…

  • You want the lower entry price
  • You depend on a broad integration ecosystem
  • You want deeper AI and automation features
  • You have strict security & compliance needs

Choose Orum if…

  • You prefer Orum's approach and ecosystem

Head-to-Head Scorecard

How Aircall and Orum score

Aircall leads on 6 of 9 measured dimensions.

  • Customer Rating

    Average score from verified user reviews

    Even
    Aircall
    No reviews
    Orum
    No reviews
  • Review Volume

    Number of verified reviews — a proxy for adoption

    Even
    Aircall
    0
    Orum
    0
  • Entry Pricing

    Lowest published starting price (free plan = lowest)

    Aircall
    Aircall
    $30/mo
    Orum
    Custom
  • Free Access

    Availability of a free plan and/or free trial

    Even
    Aircall
    Free trial
    Orum
    Free trial
  • Integrations

    Number of listed third-party integrations

    Aircall
    Aircall
    10
    Orum
    6
  • Features

    Number of listed product capabilities

    Aircall
    Aircall
    12
    Orum
    0
  • AI Features

    Capabilities mentioning AI, automation or ML

    Aircall
    Aircall
    1
    Orum
  • Security & Compliance

    Number of listed compliance certifications

    Aircall
    Aircall
    4
    Orum
    2
  • Platforms & Deployment

    Supported platforms and deployment options

    Aircall
    Aircall
    7
    Orum
    3

Feature Comparison

Aircall vs Orum feature breakdown

Search or filter the full feature matrix — core features, AI, integrations, APIs, security and compliance.

Aircall
Orum
Overview
User rating
Pricing model
Per user, subscription
Custom
Starting price
$30/mo
Custom
Free version
Free trial
Features
Key capabilities
Cloud phone (100+ countries)Intelligent call routingIVR and queuesShared call workspacePower Dialer and click-to-dialCall whispering and monitoring+6
AI features
Aircall AI (transcription, insights)
Integrations & API
Integrations
SalesforceHubSpotZendeskPipedriveIntercomSlack+4
SalesforceHubSpotSalesloftOutreachGongSlack
Public API
Platforms
Deployment
CloudSaaS
CloudSaaS
Platforms
WebWindowsmacOSiOSAndroid
Web
Mobile support
Security & Compliance
Compliance
SOC 2ISO 27001GDPRHIPAA
SOC 2GDPR
Vendor
Company
Verified
Founded
2019
Headquarters
New York, USA

Pricing Comparison

Aircall vs Orum pricing

Entry pricing, plan tiers and the cost factors that shape total cost of ownership.

Aircall

$30/mo to start
Essentials$30/month
  • Business numbers (100+ countries)
  • Unlimited inbound (some plans)
  • CRM integrations
  • Click-to-dial
Professional$50/month
  • Everything in Essentials
  • Power Dialer
  • Call monitoring and whispering
  • Advanced analytics
CustomCustom
  • Custom onboarding
  • Unlimited calls (regions)
  • Advanced SLA
  • API access
AI add-onCustom
  • Call transcription
  • Call summaries
  • Topic and sentiment insights
  • Coaching signals

Orum

Custom to start
TeamCustom
  • Analytics
  • Parallel dialer
  • CRM logging
  • Sales engagement sync
EnterpriseCustom
  • Coaching
  • Admin controls
  • API access
  • Local presence

Total cost of ownership factors

Free planAircall Orum
Free trial to evaluateAircall Orum
Transparent published pricingAircall Orum
Public API (build vs. buy add-ons)Aircall Orum

Beyond list price, factor in implementation, training, add-ons and per-seat scaling when estimating total cost of ownership.

Pros & Cons

Aircall vs Orum: strengths and trade-offs

Aircall

Pros

  • Free trial offered
  • Broad integration ecosystem (10)
  • Compliance: SOC 2, ISO 27001, GDPR
  • Stronger AI / automation features
  • Public API available

Cons

  • No free plan

Orum

Pros

  • Free trial offered
  • Compliance: SOC 2, GDPR
  • Public API available

Cons

  • No free plan
  • Pricing is quote-based (less transparent)
  • Fewer native integrations than the alternative

Buyer Fit

Who should use Aircall vs Orum?

Startups

Aircall

Aircall keeps early-stage costs lowest with its entry tier.

Small businesses

Aircall

Aircall offers the most accessible pricing for lean teams.

Agencies

Aircall

Aircall connects to more tools for multi-client workflows.

Enterprises

Aircall

Aircall leads on compliance and breadth for complex needs.

Ecommerce

Aircall

Aircall integrates with more of the commerce stack.

SaaS companies

Aircall

Aircall is the more developer- and automation-friendly choice.

Integration overlap

Shared integrations (4)

SalesforceHubSpotSlackGong

Only in Aircall (6)

ZendeskPipedriveIntercomZoho CRMFreshdeskZapier

Only in Orum (2)

SalesloftOutreach

Keep Exploring

Other alternatives worth considering

Similar voip software products buyers compare alongside Aircall and Orum.

Ask SIA which solution fits your business

SIA, Saaskart's AI buying assistant, weighs Aircall and Orum against your team size, budget, integrations and compliance needs — then recommends the right fit and the questions to ask each vendor.

Get a personalised recommendation

Aircall vs Orum — Frequently Asked Questions

What is the difference between Aircall and Orum?

Aircall and Orum are both VoIP Software solutions. Aircall is rated 0.0/5 by 0 users, while Orum is rated 0.0/5 by 0 users. The main differences lie in pricing, features, and target audience.

Which is better, Aircall or Orum?

Based on user ratings, Aircall scores higher at 0.0/5. The best choice depends on your team size, budget, and specific requirements.

Which is cheaper, Aircall or Orum?

Both products have custom pricing. We recommend contacting both vendors for a quote tailored to your team size.

Does Aircall or Orum have a free plan?

Neither Aircall nor Orum currently offers a free plan, but Aircall provides a free trial.

Can I switch from Aircall to Orum?

Switching between Aircall and Orum is possible. Both support data export. Check integration compatibility and plan for data migration to minimise disruption to your team.

Who should use Aircall vs Orum?

Aircall is best suited for teams that prioritise enterprise features. Orum works well for teams needing advanced capabilities.

Our Verdict

The bottom line on Aircall vs Orum

Best Overall

Either

It's a tie balances user satisfaction and proven adoption.

Best for Startups

Aircall

Aircall has the friendliest entry point for new teams.

Best for Enterprise

Aircall

Aircall leads on compliance and feature breadth.

Best Value

Aircall

Aircall delivers the lowest cost to get started.

Best AI Features

Aircall

Aircall ships more AI and automation.

Highest Rated

Either

Both earn equal user ratings.

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