Chatwork vs Microsoft Teams: Which Collaboration Tools Is Better in 2026?
Compare pricing, features, integrations, verified reviews, AI capabilities, security, and customer satisfaction — side by side, with no marketing spin.
The Short Answer
Chatwork vs Microsoft Teams, in 15 seconds
Choose Chatwork if…
- You prefer Chatwork's approach and ecosystem
Choose Microsoft Teams if…
- You depend on a broad integration ecosystem
- You want deeper AI and automation features
- You have strict security & compliance needs
- You need the broader feature set
Head-to-Head Scorecard
How Chatwork and Microsoft Teams score
Microsoft Teams leads on 5 of 9 measured dimensions.
- Even
Customer Rating
Average score from verified user reviews
ChatworkNo reviewsMicrosoftNo reviews - Even
Review Volume
Number of verified reviews — a proxy for adoption
Chatwork0Microsoft0 - Even
Entry Pricing
Lowest published starting price (free plan = lowest)
Chatwork$500/moMicrosoft$4/mo - Even
Free Access
Availability of a free plan and/or free trial
ChatworkFree plan + trialMicrosoftFree plan + trial - Microsoft Teams
Integrations
Number of listed third-party integrations
Chatwork6Microsoft10 - Microsoft Teams
Features
Number of listed product capabilities
Chatwork6Microsoft12 - Microsoft Teams
AI Features
Capabilities mentioning AI, automation or ML
Chatwork—Microsoft1 - Microsoft Teams
Security & Compliance
Number of listed compliance certifications
Chatwork2Microsoft5 - Microsoft Teams
Platforms & Deployment
Supported platforms and deployment options
Chatwork7Microsoft8
Feature Comparison
Chatwork vs Microsoft Teams feature breakdown
Search or filter the full feature matrix — core features, AI, integrations, APIs, security and compliance.
Chatwork
Microsoft TeamsPricing Comparison
Chatwork vs Microsoft Teams pricing
Entry pricing, plan tiers and the cost factors that shape total cost of ownership.
Chatwork
$500/mo to start- Group chat
- Task management
- File sharing
- Basic use
- Per user
- Admin controls
- More storage
- Video calls
- Per user
- Advanced security
- Management controls
- Priority support
Microsoft Teams
$4/mo to start- Group chat and calls
- 60-min group meetings
- Up to 100 participants
- File sharing
- Unlimited group meetings (30 hrs)
- Up to 300 participants
- 10 GB storage/user
- Meeting recording
- Everything in Essentials
- Custom business email
- Web/mobile Office apps
- 1 TB OneDrive/user
- Desktop Office apps
- Webinars
- Copilot Chat
- Bookings and clipchamp
Total cost of ownership factors
Beyond list price, factor in implementation, training, add-ons and per-seat scaling when estimating total cost of ownership.
Pros & Cons
Chatwork vs Microsoft Teams: strengths and trade-offs
Chatwork
Pros
- Free plan available
- Free trial offered
- Compliance: ISO 27001, APPI
- Public API available
Cons
- Higher starting price ($500/mo)
- Fewer native integrations than the alternative
Microsoft Teams
Pros
- Free plan available
- Free trial offered
- Lower starting price ($4/mo)
- Broad integration ecosystem (10)
- Compliance: SOC 2, ISO 27001, GDPR
- Stronger AI / automation features
Cons
Buyer Fit
Who should use Chatwork vs Microsoft Teams?
Startups
Either
Either keeps early-stage costs lowest with its entry tier.
Small businesses
Either
Either offers the most accessible pricing for lean teams.
Agencies
Microsoft Teams
Microsoft Teams connects to more tools for multi-client workflows.
Enterprises
Microsoft Teams
Microsoft Teams leads on compliance and breadth for complex needs.
Ecommerce
Microsoft Teams
Microsoft Teams integrates with more of the commerce stack.
SaaS companies
Microsoft Teams
Microsoft Teams is the more developer- and automation-friendly choice.
Integration overlap
Shared integrations (2)
Only in Chatwork (4)
Only in Microsoft Teams (8)
Keep Exploring
Other alternatives worth considering
Similar collaboration tools products buyers compare alongside Chatwork and Microsoft Teams.
Ask SIA which solution fits your business
SIA, Saaskart's AI buying assistant, weighs Chatwork and Microsoft Teams against your team size, budget, integrations and compliance needs — then recommends the right fit and the questions to ask each vendor.
Get a personalised recommendationChatwork vs Microsoft Teams — Frequently Asked Questions
What is the difference between Chatwork and Microsoft Teams?
Chatwork and Microsoft Teams are both Collaboration Tools solutions. Chatwork is rated 0.0/5 by 0 users, while Microsoft Teams is rated 0.0/5 by 0 users. The main differences lie in pricing, features, and target audience.
Which is better, Chatwork or Microsoft Teams?
Based on user ratings, Chatwork scores higher at 0.0/5. The best choice depends on your team size, budget, and specific requirements.
Which is cheaper, Chatwork or Microsoft Teams?
Microsoft Teams is the more affordable option, starting at $4/month.
Does Chatwork or Microsoft Teams have a free plan?
Chatwork offers a free plan. does not have a free tier but does offer a free trial.
Can I switch from Chatwork to Microsoft Teams?
Switching between Chatwork and Microsoft Teams is possible. Both support data export. Check integration compatibility and plan for data migration to minimise disruption to your team.
Who should use Chatwork vs Microsoft Teams?
Chatwork is best suited for teams that prioritise enterprise features. Microsoft Teams works well for teams looking to start free and scale.
Our Verdict
The bottom line on Chatwork vs Microsoft Teams
Best Overall
Either
It's a tie balances user satisfaction and proven adoption.
Best for Startups
Either
It's a tie has the friendliest entry point for new teams.
Best for Enterprise
Microsoft Teams
Microsoft Teams leads on compliance and feature breadth.
Best Value
Either
It's a tie delivers the lowest cost to get started.
Best AI Features
Microsoft Teams
Microsoft Teams ships more AI and automation.
Highest Rated
Either
Both earn equal user ratings.