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8x8 vs Asterisk: Which Unified Communications Is Better in 2026?

Compare pricing, features, integrations, verified reviews, AI capabilities, security, and customer satisfaction — side by side, with no marketing spin.

Leads 3/9
Rating
Reviews
0
From
$24/mo

in Unified Communications

Rating
Reviews
0
From
Free

in VoIP Software

The Short Answer

8x8 vs Asterisk, in 15 seconds

Choose 8x8 if…

  • You want to trial before paying
  • You depend on a broad integration ecosystem
  • You have strict security & compliance needs

Choose Asterisk if…

  • You want the lower entry price
  • You need a genuinely free plan
  • You want deeper AI and automation features

Head-to-Head Scorecard

How 8x8 and Asterisk score

8x8 leads on 3 of 9 measured dimensions.

  • Customer Rating

    Average score from verified user reviews

    Even
    8x8
    No reviews
    Asterisk
    No reviews
  • Review Volume

    Number of verified reviews — a proxy for adoption

    Even
    8x8
    0
    Asterisk
    0
  • Entry Pricing

    Lowest published starting price (free plan = lowest)

    Asterisk
    8x8
    $24/mo
    Asterisk
    Free
  • Free Access

    Availability of a free plan and/or free trial

    Even
    8x8
    Free trial
    Asterisk
    Free plan
  • Integrations

    Number of listed third-party integrations

    8x8
    8x8
    10
    Asterisk
    0
  • Features

    Number of listed product capabilities

    Even
    8x8
    12
    Asterisk
    12
  • AI Features

    Capabilities mentioning AI, automation or ML

    Asterisk
    8x8
    Asterisk
    1
  • Security & Compliance

    Number of listed compliance certifications

    8x8
    8x8
    5
    Asterisk
  • Platforms & Deployment

    Supported platforms and deployment options

    8x8
    8x8
    7
    Asterisk

Feature Comparison

8x8 vs Asterisk feature breakdown

Search or filter the full feature matrix — core features, AI, integrations, APIs, security and compliance.

8x8
Asterisk
Overview
User rating
Pricing model
Per user, subscription
FREE
Starting price
$24/mo
Free
Free version
Free trial
Features
Key capabilities
Cloud phone (VoIP)Unlimited international calling (select countries)Video meetingsTeam messaging and SMSContact center (omnichannel)IVR and call routing+6
Open-source communications frameworkIP PBXCall routingVoicemailConference callingInteractive voice response (IVR)+6
AI features
Automatic call distribution
Integrations & API
Integrations
SalesforceMicrosoft TeamsZendeskNetSuiteHubSpotServiceNow+4
Public API
Platforms
Deployment
CloudSaaS
Platforms
WebWindowsmacOSiOSAndroid
Mobile support
Security & Compliance
Compliance
SOC 2ISO 27001GDPRHIPAAPCI DSS
Vendor
Company
Verified
Founded
Headquarters

Pricing Comparison

8x8 vs Asterisk pricing

Entry pricing, plan tiers and the cost factors that shape total cost of ownership.

8x8

$24/mo to start
X2$24/month
  • Unlimited calling to 14 countries
  • Video meetings (up to 500)
  • Team messaging and SMS
  • Auto-attendant
X4$44/month
  • Unlimited calling to 48 countries
  • Advanced analytics
  • Supervisor analytics
  • Barge/monitor/whisper
Contact CenterCustom
  • Omnichannel routing
  • IVR and skills routing
  • Workforce management
  • Interaction analytics
EnterpriseCustom
  • Global calling coverage
  • Advanced security
  • Platform-wide SLA
  • Dedicated support

Asterisk

Free to start
Open Source (Free)Free
  • Open-source PBX/telephony toolkit
  • VoIP, PSTN & SIP
  • IVR & call routing
  • Voicemail & conferencing

Total cost of ownership factors

Free plan8x8 Asterisk
Free trial to evaluate8x8 Asterisk
Transparent published pricing8x8 Asterisk
Public API (build vs. buy add-ons)8x8 Asterisk

Beyond list price, factor in implementation, training, add-ons and per-seat scaling when estimating total cost of ownership.

Pros & Cons

8x8 vs Asterisk: strengths and trade-offs

8x8

Pros

  • Free trial offered
  • Broad integration ecosystem (10)
  • Compliance: SOC 2, ISO 27001, GDPR
  • Public API available

Cons

  • No free plan

Asterisk

Pros

  • Free plan available
  • Stronger AI / automation features

Cons

  • Fewer native integrations than the alternative
  • No compliance certifications listed

Buyer Fit

Who should use 8x8 vs Asterisk?

Startups

Asterisk

Asterisk keeps early-stage costs lowest with its entry tier.

Small businesses

Asterisk

Asterisk offers the most accessible pricing for lean teams.

Agencies

8x8

8x8 connects to more tools for multi-client workflows.

Enterprises

8x8

8x8 leads on compliance and breadth for complex needs.

Ecommerce

8x8

8x8 integrates with more of the commerce stack.

SaaS companies

8x8

8x8 is the more developer- and automation-friendly choice.

Integration overlap

Only in 8x8 (10)

SalesforceMicrosoft TeamsZendeskNetSuiteHubSpotServiceNowGoogle WorkspaceSlackZapierFreshdesk

Only in Asterisk (0)

Keep Exploring

Other alternatives worth considering

Similar unified communications products buyers compare alongside 8x8 and Asterisk.

Ask SIA which solution fits your business

SIA, Saaskart's AI buying assistant, weighs 8x8 and Asterisk against your team size, budget, integrations and compliance needs — then recommends the right fit and the questions to ask each vendor.

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8x8 vs Asterisk — Frequently Asked Questions

What is the difference between 8x8 and Asterisk?

8x8 and Asterisk are both Unified Communications solutions. 8x8 is rated 0.0/5 by 0 users, while Asterisk is rated 0.0/5 by 0 users. The main differences lie in pricing, features, and target audience.

Which is better, 8x8 or Asterisk?

Based on user ratings, 8x8 scores higher at 0.0/5. The best choice depends on your team size, budget, and specific requirements.

Which is cheaper, 8x8 or Asterisk?

Asterisk is the more affordable option with a free plan available.

Does 8x8 or Asterisk have a free plan?

Asterisk offers a free plan. 8x8 does not have a free tier but does offer a free trial.

Can I switch from 8x8 to Asterisk?

Switching between 8x8 and Asterisk is possible. Both support data export. Check integration compatibility and plan for data migration to minimise disruption to your team.

Who should use 8x8 vs Asterisk?

8x8 is best suited for teams that prioritise enterprise features. Asterisk works well for teams looking to start free and scale.

Our Verdict

The bottom line on 8x8 vs Asterisk

Best Overall

Either

It's a tie balances user satisfaction and proven adoption.

Best for Startups

Asterisk

Asterisk has the friendliest entry point for new teams.

Best for Enterprise

8x8

8x8 leads on compliance and feature breadth.

Best Value

Asterisk

Asterisk delivers the lowest cost to get started.

Best AI Features

Asterisk

Asterisk ships more AI and automation.

Highest Rated

Either

Both earn equal user ratings.

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