Smith.ai

What is Smith.ai?

Smith.ai is a virtual receptionist service that staffs calls with expert agents around the clock, handling lead screening, qualification and intake. Plans are priced by the number of calls included each month.

Key capabilities of Smith.ai

• Live-staffed 24/7: expert agents answer around the clock
• Lead screening and qualification: filters and qualifies callers
• Intake: captures caller details
• Dedicated phone number: included at no extra cost
• Appointment booking: add-on at $1.50 per call
• Add-ons: call recording, SMS notifications, Spanish-language service and payment processing

How Smith.ai works

Calls to your dedicated number are answered by Smith.ai agents who screen, qualify and take intake details, then route or notify you by transfer or SMS. Optional features are billed per call, and spam calls do not count toward the plan quota.

Who uses Smith.ai?

Small and mid-sized businesses and professional practices that need reliable call coverage without staffing a front desk.

Smith.ai pricing

Starter is $300 per month for 30 calls, Basic $810 for 90 calls, Pro $2,100 for 300 calls, and Enterprise is custom. Extras include booking at $1.50 per call. Annual prepay gives 10 percent off.

Smith.ai alternatives

Replicant targets contact center automation, while Speechmatics, Resemble AI and WellSaid Labs are speech technology tools. Smith.ai is distinct as a staffed receptionist service.