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AI agents for the contact center
Replicant is a contact center voice AI AI agent offering conversational AI agents that resolve customer calls, chats and texts end to end. Founded in 2017 and based in San Francisco, California, USA, Replicant helps enterprise contact centers automate contact center voice AI work and get results faster.
Replicant takes audio and text as input and produces audio and text. It combines large language models with task-specific AI, with the vendor managing prompts, models and updates. It connects to tools such as Twilio, Zoom, Salesforce and Zapier, so the agent works inside existing workflows.
Replicant is built for enterprise contact centers. It suits teams that want voice call automation and chat and SMS agents without adding headcount, while keeping people in control of review and final decisions.
Replicant is often compared with PolyAI. Replicant stands out for voice call automation and agent assist. The right choice depends on your workflow, integrations and budget, so compare both on a real task.
Pricing Model
Subscription
Starting Price
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Free Options
Free trial
Replicant for individuals and growing teams. See replicant.com for current pricing.
Replicant for larger organizations with security and admin needs. Contact sales for a quote.
| Feature | Pro Popular | Enterprise |
|---|---|---|
| Voice call automation | , | |
| Chat and SMS agents | , | |
| Higher usage limits | , | |
| Integrations | , | |
| Email support | , | |
| Everything in Pro | , | |
| Agent assist | , | |
| Conversation analytics | , | |
| SSO and admin controls | , | |
| Dedicated support | , |
Other
CRM
Communication
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API Types
SDK Availability
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Compliance Standards
SOC 2 Type II
EnterpriseISO 27001
EnterpriseGDPR Compliant
GlobalHIPAA
HealthcarePCI DSS
FinanceCCPA
PrivacyFedRAMP
GovernmentCSA STAR
CloudDeployment & Data
Data Residency Options
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