Prepared

What is Prepared?

Prepared is assistive AI for emergency communications centers. The vendor now describes it as the intelligence layer of Axon 911, covering call-taking, dispatch, quality assurance and non-emergency triage for Public Safety Answering Points.

Key capabilities of Prepared

• Non-emergency triage: deflects routine calls before they reach call-takers
• Call processing: real-time transcription and automated detail capture
• Live translation: audio translation in 40+ languages and text in 200+ languages
• Dispatch support: monitors multiple channels and talk groups
• Quality assurance: evaluates 100% of calls
• Media sharing: requestable livestream video and photos from callers

How Prepared works

Prepared transcribes calls as they happen, captures details automatically and translates for non-English callers, so call-takers stay focused on the caller. In dispatch it listens across channels, and after calls it scores every one for coaching.

Who uses Prepared?

911 centers and public safety agencies. The vendor says 1,000+ PSAPs protecting 90M+ people use it, including Lee County, Baltimore, Nashville, Boulder, Anoka County and Tulsa.

Prepared pricing

Prepared does not publish pricing, and agencies request a quote from the vendor.

Prepared alternatives

RapidSOS provides emergency data to responders, Hexagon and Motorola Solutions offer public safety software suites, and Carbyne supplies call-handling and caller media tools.