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AI for HR and contact workflows
Dialpad Ai is a communications AI agent offering an AI-powered communications platform with real-time transcription, coaching and AI agents. Founded in 2011 and based in San Francisco, California, USA, Dialpad Ai helps sales, support and business teams automate communications work and get results faster.
Dialpad Ai takes audio as input and produces text and insights. It is powered by Dialpad (in-house models) models, with the vendor managing prompts, models and updates. It connects to tools such as Workday, SAP SuccessFactors, ADP and Slack, so the agent works inside existing workflows.
Dialpad Ai is built for sales, support and business teams. It suits teams that want real-time transcription and AI call summaries without adding headcount, while keeping people in control of review and final decisions.
Dialpad Ai is often compared with RingCentral. Dialpad Ai stands out for real-time transcription and contact center AI agents. The right choice depends on your workflow, integrations and budget, so compare both on a real task.
Pricing Model
Per User/Month
Starting Price
$15/mo
Free Options
Free trial
Dialpad Ai for individuals and growing teams. See dialpad.com for current pricing.
Dialpad Ai for larger organizations with security and admin needs. Contact sales for a quote.
| Feature | Pro Popular | Enterprise |
|---|---|---|
| Real-time transcription | , | |
| AI call summaries | , | |
| Higher usage limits | , | |
| Integrations | , | |
| Email support | , | |
| Everything in Pro | , | |
| Contact center AI agents | , | |
| Sentiment and coaching | , | |
| SSO and admin controls | , | |
| Dedicated support | , |
Other
HR & People
Communication
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API Types
SDK Availability
Verify SDK availability in vendor's documentation.
Developer Features
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Compliance Standards
SOC 2 Type II
EnterpriseISO 27001
EnterpriseGDPR Compliant
GlobalHIPAA
HealthcarePCI DSS
FinanceCCPA
PrivacyFedRAMP
GovernmentCSA STAR
CloudDeployment & Data
Data Residency Options
Verify with vendor for your specific region requirements.
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